Assistant Store Manager: Tech Repair & Customer Lead

Batteries Plus; North Charleston (SC); On-site; USD 52,000 - 64,000; Full time

Job summary

Batteries Plus is seeking an Assistant Store Manager in North Charleston, SC to support daily store operations and customer service excellence. You will back up the Store Manager, supervise staff, and participate in technical repairs on devices.

A strong focus on safety, displays, and inventory accuracy is essential to keep the store running smoothly. You will lead by example, engage customers, and ensure a fully charged visit experience while maintaining high standards of professionalism and

Qualifications

• Minimum 1 year of retail experience.
• Strong communication and customer service abilities.
• High level of professionalism and teamwork.
• Problem-solving and conflict-resolution skills.
• Basic math and cash register operation skills.
• Comprehensive understanding of Batteries Plus products and services.
• Valid driver's license and clean driving record.

Responsibilities

• Welcome and engage customers as they enter the store.
• Assess customer needs and recommend appropriate products and services.
• Provide sales guidance regarding promotions, warranties, and upselling opportunities.
• Operate cash registers and process customer payments accurately.
• Load, unload, and arrange products for customer purchases.
• Build displays and set up or take down fixtures and shelves.
• Assist with battery rebuilds and technical services as assigned.
• Repair and/or replace parts for cell phones, tablets, light fixtures, and other devices.
• Replace screens, batteries, and other components on smartphones and tablets.
• Cut keys and reprogram key fob remotes.
• Clean and restock the store before opening, throughout the day, and after closing.
• Maintain store safety, appearance, and overall cleanliness, including mowing, snow removal, sweeping, mopping, dusting, vacuuming, and restroom maintenance.
• Act as manager on duty in the Store Manager's absence; lead by example, support the team, and ensure smooth daily operations.
• Ensure all tools and equipment are used according to safety protocols and company policies.
• Follow all safety rules and regulations and wear proper Personal Protective Equipment (PPE).

Skills

Retail experience

Customer service

Cash handling

Communication

Teamwork

Problem solving

Math skills

Driver's license

Education

High school diploma or equivalent

Job description

Batteries Plus is seeking an Assistant Store Manager in North Charleston, SC to support daily store operations and customer service excellence. You will back up the Store Manager, supervise staff, and participate in technical repairs on devices.

A strong focus on safety, displays, and inventory accuracy is essential to keep the store running smoothly. You will lead by example, engage customers, and ensure a fully charged visit experience while maintaining high standards of professionalism and