Assistant Store Manager (Store 3617)

GameStop; Aurora (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading global retailer, GameStop, as an Assistant Store Manager. You will support daily store operations, ensuring exceptional guest service and managing a team. Ideal candidates possess strong customer service skills and retail management experience, contributing to an engaging shopping experience for gaming enthusiasts.

Qualifications

• Proof of legal work eligibility.
• At least 18 years old.
• Preferred retail management experience.

Responsibilities

• Provide best-in-class guest service.
• Train and supervise store associates.
• Fulfill Omni-Channel orders.

Skills

Communication

Customer Service

Team Leadership

Operational Abilities

Education

High School Diploma

Associate’s or Bachelor’s Degree

Job description

Join us to apply for the Assistant Store Manager (Store 3617) role at GameStop.

At GameStop, we are committed to providing exceptional service and delivering the latest in gaming products. As a leading global retailer, we offer a wide range of products to cater to gamers worldwide. Our mission is to create unforgettable experiences for our customers and push the boundaries of gaming.

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all aspects of store operations. Key responsibilities include:

1. Providing best-in-class guest service: greeting guests, responding to questions, assisting with gaming needs, informing about promotions, and ensuring a positive shopping experience.
2. Supporting visual and operational store elements, sales initiatives, and guest relationships.
3. Processing transactions accurately using POS systems and handling guest inquiries professionally.
4. Training and supervising store associates, providing feedback, and ensuring compliance with company policies.
5. Scheduling staff, managing payroll, and ensuring store cleanliness and organization.
6. Fulfilling Omni-Channel orders and managing inventory, loss prevention, and store assets.
7. Maintaining store records, supervising tasks in the absence of the Store Manager, and adhering to all policies and procedures.

Qualifications include proof of legal work eligibility, at least 18 years old, high school diploma (associate’s or bachelor’s preferred), retail management experience (preferred), and knowledge of video games (preferred). Key skills involve excellent communication, customer service, team leadership, and operational abilities.

This position is full-time, with a seniority level of Mid-Senior, in the retail industry, focusing on sales and business development.

This job posting is active, and applications are accepted on an ongoing basis. Candidates are encouraged to apply by clicking APPLY.