Assistant Store Manager - South San Francisco

Salvationarmytucson; South San Francisco (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dedicated team at a forward-thinking organization focused on community support and rehabilitation. As an Assistant Store Manager, you will play a crucial role in ensuring a well-organized store that meets customer needs while maximizing profitability. Your leadership will foster a positive environment for both employees and rehabilitation program participants, making a real difference in the lives of many. This dynamic position offers the chance to develop your management skills in a supportive atmosphere, where every day brings new challenges and opportunities to contribute to a meaningful cause. If you're passionate about retail and helping others, this role is for you.

Qualifications

• 2+ years of retail management experience required.
• High School Diploma or equivalent is mandatory.

Responsibilities

• Assist Store Manager in daily operations and staff management.
• Ensure customer satisfaction through excellent service.

Skills

Retail Management

Customer Service

Problem Solving

Oral Communication

Written Communication

Teamwork

Project Management

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

Assistant Store Manager - South San Francisco

Job Category: Thrift Stores - all positions

Requisition Number: ASSIS018470

Posted: November 25, 2024

Full-Time

Location

San Francisco ARC
Salvation Army Adult Rehab Center
San Francisco, CA 941104489, USA

Description

THE SALVATION ARMY "DOING THE MOST GOOD"

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.

POSITION OBJECTIVES:

1. Provide customers with the best selection, exceptional service and well-organized stores.
2. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
3. Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants).
4. Implement positive and effective Work Therapy Assignments (WTA).

Qualifications

1. High School Diploma or equivalent required.
2. Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred).
3. Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
4. Must hold a valid Driver's license, able to pass MVR report (required), able to show proof of insurance and have access to a motor vehicle.
5. Must pass background check, which will include Criminal History and Sex Offender Registry.
6. Ability to communicate effectively with management, store employees, customers and donors.

PHYSICAL REQUIREMENTS:

1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
2. Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
3. Ability to lift up to 50 lbs.

CORE COMPETENCIES:

1. Problem Solving: Promptly identify & resolve problems; gather and analyze information to develop solutions.
2. Oral Communication: Speak professionally, clearly, and persuasively.
3. Written Communication: Write clearly and informatively; edit work for spelling and grammar.
4. Teamwork: Balance team and individual responsibilities.
5. Project Management: Prioritize and plan work activities; use time efficiently.
6. Managing People: Include staff in planning, decision-making, facilitating, and process improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Partner with the Store Manager in the day-to-day operation of the store.
2. Assume responsibility for all day-to-day store operations in the absence of the Store Manager.
3. Assist Store Manager to monitor and analyze key performance indicators.
4. Schedule Store Employees to ensure appropriate coverage in store and donation center.
5. Assist Store Manager with the hiring, training and directing the store team.
6. Communicate any personnel issues and performance results with Store Manager.
7. Ensure high levels of Customer and Donor satisfaction through excellent service.
8. Support the Store Manager to ensure Back Room Processors/Warehouse Associates are working effectively.
9. Responsible for the protection and security of store currency, inventory, and property.
10. Ensure safety measures are established and maintained consistent with ARC policy.
11. Complete all tasks as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to ensure adequate store coverage.