Assistant Store Manager - Soma Rosedale Center

Chico's; Roseville (MN); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join its dynamic team. This role is essential in fostering a customer-focused sales culture while supporting the Store Manager in daily operations. You'll be responsible for driving sales, managing inventory, and developing a high-performing team. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to motivate and inspire others. Join a company that values innovation and teamwork, and take your career to the next level in a vibrant retail environment.

Qualifications

• 2+ years of retail management experience preferred.
• Strong organizational and multitasking abilities are essential.
• Proven customer service and sales leadership skills.

Responsibilities

• Support Store Manager in managing sales operations and asset protection.
• Train and coach staff on product knowledge and selling techniques.
• Ensure compliance with operational procedures and loss prevention.

Skills

Verbal Communication

Written Communication

Customer Service

Sales Leadership

Organizational Skills

Multitasking

Team Building

Adaptability to Technology

Education

High School Diploma

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in fostering a customer and product-focused sales culture, aligning with our core values and principles. Responsibilities include managing sales operations, asset protection, and human resources to ensure excellent customer experiences and maximize profits. We love what we do and believe our teams make us a great place to work, learn, and grow.

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to identify business needs; collaborate with Store Manager to implement sales strategies.
• Set clear expectations and hold the team accountable for achieving brand, performance, and behavior standards.
• Manage payroll and supply budgets.
• Oversee operational activities such as scheduling, audits, inventory, opening/closing duties, and merchandise flow.
• Handle financial tasks including cash handling, price changes, and register transactions in accordance with policies.
• Ensure compliance with laws, loss prevention policies, and operational procedures; train associates on proper controls.
• Manage inventory receipt, dispatch, replenishment, and physical inventories.
• Maintain visual presentation and store organization to reflect the brand image.
• Develop a high-performance sales team to meet sales and productivity goals.
• Train and coach staff on product knowledge and selling techniques.

Building High Performing Teams

• Motivate and inspire the team, fostering a shared vision and core values.
• Promote inclusive, collaborative problem-solving.
• Communicate effectively with the team and Store Manager to lead positive change.
• Seek personal development opportunities and feedback to enhance leadership skills.

Customer Experience

• Model and promote exceptional service standards, ensuring a cohesive omni-channel experience.
• Utilize sales techniques and product knowledge to assist customers and recommend merchandise.
• Address customer concerns promptly.
• Ensure efficient register operations and adherence to payment and return policies.
• Maintain ongoing communication with customers through loyalty programs and customer engagement initiatives.

Talent Management

• Assist in recruiting, hiring, and developing a high-performing team.
• Support training initiatives and evaluate team performance.
• Address HR issues promptly in partnership with the Store Manager.
• Drive employee engagement through recognition and rewards.
• Ensure adherence to employment policies and practices.
• Other duties as assigned.

Note: Duties may vary across different brands.

QUALIFICATIONS:

• High School diploma or equivalent.
• 2+ years retail management experience preferred.
• Must be 18 or older.
• Excellent verbal and written communication skills.
• Ability to learn and adapt to company technology.
• Proven customer service and sales leadership skills.
• Strong organizational and multitasking abilities.
• Leadership, training, and team-building skills.
• Knowledge of store operations administration.
• Effective communication with customers and staff.
• Regular attendance and flexible scheduling, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are continually accepting applications. You may apply at any time; however, positions may not be open at all times. Accommodation requests for disabilities are available upon contact with your local Store Manager.

Location: 5210 Rosedale Center

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, age, gender, disability, or other protected categories.