Assistant Store Manager - Soma

Chico's; Shreveport (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht einen Assistant Store Manager, der eine leidenschaftliche Verkaufs- und Kundenorientierung fördert. In dieser Rolle unterstützen Sie den Store Manager bei der Umsetzung von Verkaufsstrategien und der Verwaltung des Teams, um eine hervorragende Kundenerfahrung zu gewährleisten. Sie werden für die Analyse von Verkaufsberichten, die Einhaltung von Vorschriften und die Schulung von Mitarbeitern verantwortlich sein. Wenn Sie eine dynamische und unterstützende Umgebung suchen, in der Sie Ihre Führungsfähigkeiten weiterentwickeln können, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 2 Jahre Erfahrung im Einzelhandelsmanagement.
• Starke Kommunikations- und Führungsfähigkeiten erforderlich.

Responsibilities

• Unterstützung des Store Managers bei der Förderung einer kundenorientierten Verkaufsstrategie.
• Verantwortung für die Verwaltung von Verkaufs- und Personalressourcen.

Skills

Kommunikationsfähigkeiten

Führungsfähigkeiten

Organisationsfähigkeiten

Kundenservice

Technologieanpassungsfähigkeit

Education

High School Diploma oder gleichwertig

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, ensuring all store operations align with our values and guiding principles. Responsibilities include managing sales, asset protection, and human resources to deliver a great customer experience and maximize profitability. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to determine business needs; collaborate with Store Manager to execute sales strategies.
• Set clear expectations and hold team accountable for achieving brand, performance, and behavior standards.
• Control payroll and supply budgets.
• Oversee operational activities such as scheduling, inventory, opening/closing duties, and merchandise flow.
• Manage financial activities including cash handling, price changes, and register transactions following policies.
• Ensure compliance with laws, loss prevention policies, and operating procedures; train associates accordingly.
• Administer operational processes like inventory receipt, replenishment, and physical inventories.
• Maintain visual presentation, organization, and facility standards.
• Develop a high-performance culture, motivating the sales team to meet sales and productivity goals.
• Train and coach staff on product knowledge and sales techniques.

Building High Performing Teams

• Motivate and inspire the team, fostering a shared vision and core values.
• Promote inclusive problem-solving and effective communication for positive change.
• Seek personal development and feedback to enhance leadership skills.

Customer Experience

• Model and promote excellent personal service and omni-channel experience.
• Utilize sales techniques, product knowledge, and ensure prompt resolution of customer concerns.
• Maintain efficient register operations and customer communication through loyalty programs and customer engagement.

Talent Management

• Assist in recruiting, hiring, and developing a high-performing team.
• Support training initiatives and coach team performance.
• Address HR issues promptly in partnership with the Store Manager.
• Drive engagement through recognition and adherence to employment policies.

Other duties as assigned. Duties may vary by brand.

QUALIFICATIONS:

• High School diploma or equivalent
• 2+ years retail management experience preferred
• Must be 18+ years old
• Excellent communication skills
• Adaptability to technology
• Proven customer service and leadership skills
• Strong organizational and multi-tasking abilities
• Knowledge of store operations
• Effective communication with customers and staff
• Reliable attendance and flexible schedule including nights, weekends, holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100%)
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We are always accepting applications for top talent. You may apply at any time; however, positions may not be currently open. Accommodation requests are available during the application process.

5332 Shoppes at Bellemead

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on any protected categories under law.