Assistant Store Manager - Soma

Chico's; Marietta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a customer-obsessed team at a leading retail company as an Assistant Store Manager. In this dynamic role, you will support the Store Manager in creating a customer-focused sales environment while managing operations and developing high-performing teams. Your leadership will inspire staff to achieve sales goals and deliver exceptional service. With opportunities for personal growth and a commitment to inclusivity, this position offers a rewarding career path in retail management. If you're passionate about customer service and team development, this is the perfect opportunity for you.

Qualifications

• 2+ years of retail management experience preferred.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Support the Store Manager in managing sales operations and customer experiences.
• Train and coach staff on product knowledge and sales techniques.

Skills

Customer Service

Sales Leadership

Communication Skills

Organizational Skills

Multitasking

Education

High School Diploma

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in fostering a customer and product-focused sales environment, aligning with our values and guiding principles. Responsibilities include managing sales operations, asset protection, and human resources to ensure excellent customer experiences and profitability. We love what we do and believe our team is the best place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to identify business needs; collaborate with the Store Manager to implement sales strategies.
• Set clear expectations and hold the team accountable for meeting brand, performance, and behavior standards.
• Manage payroll and supply budgets.
• Oversee operational activities such as scheduling, inventory management, opening/closing duties, and merchandise flow.
• Handle financial activities including cash handling, price changes, and register transactions, ensuring accuracy and policy compliance.
• Ensure compliance with laws, loss prevention policies, and operating procedures; train associates on controls.
• Manage inventory receipt, dispatch, replenishment, and physical inventories.
• Maintain visual presentation, organization, and facility standards.
• Develop a high-performance sales team to meet sales and productivity goals.
• Train and coach staff on product knowledge and sales techniques.

Building High Performing Teams

• Motivate and inspire the team, fostering a shared vision and core values.
• Promote inclusive problem-solving and effective communication.
• Seek personal development opportunities and feedback to enhance leadership skills.

Customer Experience

• Model and promote excellent personal service and omni-channel experiences.
• Use sales techniques and product knowledge to assist customers.
• Resolve customer concerns promptly.
• Ensure efficient register operations and adherence to payment, return, and security policies.
• Maintain ongoing communication with customers through loyalty programs and engagement initiatives.

Talent Management

• Assist in recruiting, hiring, and developing high-performing teams.
• Support training programs and assess team performance.
• Address HR issues promptly and effectively.
• Drive employee engagement through recognition and rewards.
• Ensure adherence to employment policies.
• Perform other duties as assigned.

Qualifications:

• High School diploma or equivalent
• 2+ years retail management experience preferred
• Must be 18+ years old
• Excellent communication skills
• Adaptability to company technology
• Proven customer service and sales leadership
• Strong organizational and multitasking skills
• Leadership and team-building skills
• Knowledge of store operations
• Effective communication with staff and customers
• Regular attendance and flexible work schedule including nights, weekends, and holidays

Physical Requirements:

• Constant walking/standing (67-100%) of shift
• Occasional lifting up to 50 lbs. (1-33%) of shift
• Frequent climbing (34-66%) of shift

We welcome applications for our store teams. Positions may vary by brand. We provide accommodations for applicants with disabilities. For assistance, contact your local Store Manager.

Address: 5401 The Avenue West Cobb

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, age, gender, disability, or other protected categories.