Assistant Store Manager - Soma

Chico's FAS, Inc. - Retail; Frederick (MD); On-site; USD 125,000 - 150,000; Full time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht einen Assistant Store Manager, der eine kundenorientierte Verkaufsumgebung fördert. In dieser spannenden Rolle unterstützen Sie den Store Manager bei der Umsetzung von Verkaufsstrategien und der Führung eines leistungsstarken Teams. Sie werden für die Schulung des Teams, die Verwaltung von Betriebsabläufen und die Sicherstellung einer hervorragenden Kundenerfahrung verantwortlich sein. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Bewerben Sie sich jetzt und werden Sie Teil eines großartigen Teams!

Benefits

Gesundheitsversorgung

Zahnversicherung

Urlaubsanspruch

401(k)

Mitarbeiterrabatte

Qualifications

• 2+ Jahre Erfahrung im Einzelhandelsmanagement bevorzugt.
• Fähigkeit zur effektiven Kommunikation mit Kunden und Team.

Responsibilities

• Unterstützt den Store Manager bei Verkaufsstrategien und Budgetkontrolle.
• Motiviert und inspiriert das Team zur Erreichung von Verkaufszielen.

Skills

Kommunikationsfähigkeiten

Fähigkeit, neue Technologien zu lernen

Kundenservice-Fähigkeiten

Organisationsfähigkeiten

Führungskompetenzen

Team-Building-Fähigkeiten

Education

High School Diplom oder gleichwertig

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; in partnership with Store Manager, executes in-store business and sales strategies.
• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Controls payroll and supply budget.
• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, timesheet review, payroll accuracy, and merchandise flow processes.
• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Ensures compliance with all applicable laws, loss prevention policies, operating procedures, and controls; conducts associate training to reinforce proper controls.
• Administers operational processes including inventory receipt/dispatch, daily replenishment, and physical inventories.
• Ensures visual presentation, organization, and facility maintenance reflect the Brand standards.
• Develops a high-performance culture, motivating the sales team to meet sales and productivity goals.
• Trains and coaches the team on product knowledge and sales techniques.

Building High Performing Teams

• Motivates and inspires the store team, developing a shared vision and modeling core values.
• Promotes an inclusive, collaborative approach to problem solving.
• Communicates effectively with the team and Store Manager to lead positive change.
• Seeks personal development opportunities and feedback to enhance leadership skills.

Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.
• Utilizes sales techniques and product knowledge to enhance customer interactions; assists in locating merchandise.
• Ensures prompt resolution of customer concerns.
• Maintains efficient register operations, staying current on policies regarding payments, returns, and security.
• Maintains consistent client communication through customer books, rewards, and sign-ups.

Talent

• Assists in recruiting, hiring, and developing a high-performing team.
• Supports and follows up on training programs.
• Assesses and coaches team performance.
• Resolves HR issues in partnership with the Store Manager.
• Recognizes and rewards outstanding employee performance.
• Ensures adherence to employment policies.

Other duties as assigned. This role may vary across brands.

QUALIFICATIONS:

• High School diploma or equivalent
• 2+ years of retail management experience preferred
• Must be 18 or older
• Excellent communication skills
• Ability to learn new technology
• Proven customer service and sales leadership skills
• Strong organizational and multitasking skills
• Leadership and team-building skills
• Knowledge of store operations
• Effective communication with customers and staff
• Regular attendance and flexible schedule including nights, weekends, holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing during shifts
• Occasional lifting up to 50 lbs.
• Frequent climbing

We accept applications continuously for our growing teams. You may apply at any location or position; some duties may vary by brand. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance.

The wage range is $18.75 to $23.50, based on qualifications. Benefits include health, dental, vision plans, 401(k), paid time off, holidays, overtime, insurance, employee assistance, and discounts. Visit our Careers page at jobs.chicos.com for more info.

Our address: 5276 Westview Promenade.

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion.