Assistant Store Manager - Soma

Chico's; Destin (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in retail is seeking a dynamic Assistant Store Manager to support the Store Manager in fostering a customer-centric culture. This role involves managing sales operations and ensuring a high-performance team while promoting exceptional service standards. Join a vibrant team that values innovation and inclusivity, and where your contributions will help shape an engaging customer experience. If you are passionate about retail and leadership, this opportunity is perfect for you!

Qualifications

• 2+ years of retail management experience preferred.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Support Store Manager in promoting a customer-focused sales culture.
• Manage sales operations, asset protection, and HR for excellent customer experience.

Skills

Customer Service Skills

Sales Leadership

Communication Skills

Organizational Skills

Team Building

Education

High School Diploma

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, aligning with our values and guiding principles. Responsibilities include managing sales operations, asset protection, and human resources to ensure excellent customer experience and profitability. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to determine business needs; collaborate with Store Manager to execute sales strategies.
• Establish clear expectations and hold the team accountable for brand, performance, and behavior standards.
• Control payroll and supply budgets.
• Oversee operational activities such as scheduling, inventory, opening/closing duties, and merchandise flow.
• Manage financial activities including cash handling, price changes, and register transactions.
• Ensure compliance with laws, loss prevention policies, and operating procedures; train staff on proper controls.
• Administer operational processes like inventory management and physical inventories.
• Maintain visual presentation, organization, and facility standards.
• Develop a high-performance sales team to meet sales and productivity goals.
• Train and coach staff on product knowledge and sales techniques.

Building High Performing Teams

• Motivate and inspire the team, fostering a shared vision and core values.
• Promote inclusive problem-solving and effective communication.
• Seek personal development opportunities and feedback to enhance leadership skills.

Customer Experience

• Model and promote exceptional service standards, offering a seamless omni-channel experience.
• Utilize sales techniques and product knowledge to assist customers.
• Resolve customer concerns promptly.
• Ensure efficient register operations and adherence to payment policies.
• Maintain ongoing communication with customers through various programs.

Talent Management

• Assist in recruiting, hiring, and developing a high-performing team.
• Support training initiatives and assess team performance.
• Address HR issues promptly and effectively.
• Drive engagement through recognition and rewards.
• Ensure adherence to employment policies.

Qualifications:

• High School diploma or equivalent.
• 2+ years retail management experience preferred.
• Must be 18 or older.
• Excellent communication skills.
• Ability to learn and adapt to company technology.
• Proven customer service and sales leadership skills.
• Strong organizational and multi-tasking abilities.
• Leadership, training, and team-building skills.
• Knowledge of store operations and administrative tasks.
• Effective communication with staff and customers.
• Regular attendance and flexible schedule, including nights, weekends, and holidays.

Physical Requirements:

• Constant walking/standing (67-100%).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals. Applications may be reviewed for future openings. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

5057 Destin Commons

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.