Assistant Store Manager - Soma

Chico's; Chicago (IL); On-site; USD 150,000 - 200,000; Full time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht einen engagierten Assistant Store Manager, um das Team zu unterstützen und eine kundenorientierte Verkaufsstrategie zu fördern. In dieser spannenden Rolle sind Sie verantwortlich für die Verwaltung von Verkaufsoperationen, die Förderung einer hohen Leistungskultur und die Gewährleistung einer hervorragenden Kundenerfahrung. Sie werden die Möglichkeit haben, Talente zu entwickeln und eine positive Teamdynamik zu fördern, während Sie gleichzeitig die Betriebsabläufe überwachen. Wenn Sie leidenschaftlich daran interessiert sind, in einem dynamischen Umfeld zu arbeiten und einen Unterschied zu machen, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Gesundheitsversorgung

Zahnversicherung

401(k)

Bezahlter Urlaub

Mitarbeiterrabatte

Qualifications

• 2+ Jahre Erfahrung im Einzelhandelsmanagement bevorzugt.
• Fähigkeit, Unternehmenssoftware zu erlernen.

Responsibilities

• Unterstützung des Filialleiters bei Verkaufsoperationen und Personalmanagement.
• Motivieren und inspirieren des Teams zur Erreichung von Zielen.

Skills

Kommunikationsfähigkeiten

Führungsfähigkeiten

Organisationsfähigkeiten

Multitasking-Fähigkeiten

Kundenservice

Education

High School Diplom oder gleichwertig

Tools

Unternehmenssoftware

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, aligning with our values and guiding principles. Responsibilities include managing sales operations, asset protection, and human resources functions to ensure a great customer experience and maximum profitability. We love what we do and believe our team is the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to determine business needs; execute in-store business and sales strategies with the Store Manager.
• Establish and communicate clear expectations; hold team and self accountable for achieving standards.
• Control payroll and supply budgets.
• Oversee operational activities such as scheduling, inventory, opening/closing duties, and merchandise flow.
• Manage financial activities including cash handling, price changes, and register transactions.
• Ensure compliance with laws, loss prevention policies, and operating procedures; train associates accordingly.
• Handle inventory receipt, dispatch, replenishment, and physical inventories.
• Maintain visual presentation, organization, and facility upkeep.
• Develop a high-performance culture, motivate the sales team to meet goals.
• Train and coach staff on product knowledge and sales techniques.

Building High Performing Teams

• Motivate and inspire the team, fostering a shared vision and core values.
• Promote inclusive problem-solving and effective communication.
• Seek personal development opportunities and feedback to enhance leadership skills.

Customer Experience

• Model and promote excellent personal service and omni-channel experience.
• Use sales techniques and product knowledge to assist customers.
• Resolve customer concerns promptly.
• Ensure efficient register operations and adherence to payment policies.
• Maintain consistent client communication and engagement programs.

Talent Management

• Assist in recruiting, hiring, and developing team members.
• Support training programs and assess performance.
• Address HR issues promptly and effectively.
• Recognize and reward outstanding employee performance.
• Ensure adherence to employment policies.
• Perform other duties as assigned.

This role may vary across brands.

QUALIFICATIONS:

• High School diploma or equivalent
• 2+ years retail management experience preferred
• Must be 18+ years old
• Excellent communication skills
• Ability to learn company technology
• Proven customer service and leadership skills
• Strong organizational and multitasking skills
• Knowledge of store operations and administrative tasks
• Flexible schedule, including nights, weekends, holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100%)
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

The wage range is $19.50 to $24.50, determined by qualifications. Benefits include health, dental, vision, 401(k), paid time off, holidays, overtime, insurance, employee assistance, and discounts. Visit our Careers page for more info.

We accept applications continuously for top talent. Accommodation requests can be directed to your local Store Manager.

5013 Water Tower Place

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion, and does not discriminate based on protected categories.