Assistant Store Manager (SoHo)

Fourth Floor; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

A reputable contemporary brand is seeking an Assistant Store Manager for their SoHo location in New York. This role involves ensuring exceptional customer service, motivating the team to achieve sales goals, and managing store operations. Ideal candidates will have strong retail experience, leadership qualities, and a passion for the brand.

Qualifications

• Minimum 3-4 years experience in retail sales or related field.
• At least 2 years of supervisory responsibility.
• Strong computer skills and teamwork abilities.

Responsibilities

• Set high standard for customer service and maintain brand standards.
• Assist in recruiting, onboarding, and training new staff.
• Manage opening and closing duties and visual merchandising.

Skills

Customer Service

Teamwork

Sales

Analytical skills

Foreign language skills

Education

High School Graduate or Equivalent

College Degree Preferred

Tools

MS Office

Point of Sales (POS) systems

Job description

Our client, a well-known contemporary brand is seeking an Assistant Store Manager for their SoHo Avenue location.

Responsibilities:

• Set a high standard for customer service and ensure the store maintains brand-aligned standards.
• Partner with the Store Manager to motivate the team, driving them to exceed sales goals and key performance indicators (KPIs).
• Ensure the team is knowledgeable about products, brand history, and competitors, enhancing their ability to deliver a consistent message to clients.
• Identify areas for improvement in product, sales, and team performance, and propose solutions to the Store Manager.
• Guide staff to surpass individual sales targets and KPIs, while ensuring the customer remains the top priority.
• Elevate customer service, ensuring a seamless and personalized shopping experience.
• Assist in recruiting, onboarding, and training new and current staff, fostering talent retention and growth within the team.
• Manage opening and closing duties, uphold visual merchandising standards, and ensure proper stock handling and replenishment.
• Collaborate with the Store Manager to complete reporting, timekeeping, and inventory management to maintain operational efficiency.

About You:

• High School Graduate or Equivalent required, college Degree Preferred
• Must have strong computer skills (MS Office)
• Teamwork, or similar Point of Sales (POS) systems, and other reporting/analytics systems
• Foreign language skills a plus
• Ideally has a cultivated and established clientele following
• Ability to relocate is preferable to maximize career development opportunities
• Minimum 3-4 years’ experience in retail sales or related field, with at least 2 years of supervisory responsibility

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Sales, and Training

• Industries

  Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail

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