Assistant Store Manager Softlines

DICK'S SPORTING GOODS; Lyndhurst (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company that champions the transformative power of sports! As an Assistant Store Manager, you will lead a passionate team dedicated to delivering exceptional customer service and operational excellence. This role emphasizes coaching, development, and community engagement, ensuring a welcoming environment for all. If you thrive in a dynamic retail setting and are committed to fostering a diverse and inclusive workplace, this is the perfect opportunity for you to make a meaningful impact in the lives of athletes and your community.

Qualifications

• 1-3 years of retail management experience or customer-focused experience.
• Strong problem-solving ability and analytical skills.

Responsibilities

• Oversee day-to-day operations of the store department.
• Manage store workforce planning including payroll budget and scheduling.
• Create an inclusive store environment for teammates and customers.

Skills

Retail Management

Customer Service

Problem-Solving

Analytical Skills

Team Leadership

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.

The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.

• Responsible for managing the day-to-day operational aspects of their store department.

• Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.

• Actively recruits in the community and supports opportunities for teammates to give back to their community.

• Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).

• Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.

• Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.

• Transparently communicates and finds creative ways to build an engaging environment for the team.

• Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.

• Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

QUALIFICATIONS:

·1-3 years of retail management experience (or customer-focused experience)

·Strong problem-solving ability and analytical skills

·Flexible availability – including nights, weekend, and holidays