Assistant Store Manager- Softlines

DICK'S Sporting Goods, Inc.; Bloomington (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

DICK'S Sporting Goods is seeking a passionate Assistant Store Manager to lead store operations and deliver exceptional customer service. You will coach teammates, optimize scheduling and payroll, and uphold brand standards across the store.

You will monitor store performance, contribute to short/long-term planning, and drive safety and loss prevention while fostering an inclusive, high-energy work environment for teammates and customers alike.

Qualifications

• 1–3 years of retail management experience (or customer-focused experience).
• Strong problem-solving ability and analytical skills.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Oversee day-to-day store operations with focus on customer service and brand standards.
• Coach and develop teammates; manage staffing, scheduling and payroll with leadership.
• Drive shrink control, safety, and loss prevention while upholding company policies.
• Partner with store leadership to hire a diverse, inclusive team and engage the community.

Skills

People leadership

Analytical skills

Problem solving

Flexible schedule

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store. The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning. Responsible for managing the day-to-day operational aspects of their store department. Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager. Actively recruits in the community and supports opportunities for teammates to give back to their community. Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling). Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies. Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures. Transparently communicates and finds creative ways to build an engaging environment for the team. Passion for coaching and development of oneself and others; infuses learning into day-to-day leading. Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

QUALIFICATIONS:

• 1-3 years of retail management experience (or customer-focused experience)
• Strong problem-solving ability and analytical skills
• Flexible availability - including nights, weekend, and holidays

ACHIEVING SUCCESS AT DICK'S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can't wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK'S Sporting Goods - a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.