Assistant Store Manager Skiatook

CNG Holdings, Inc.; Skiatook (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen im Finanzdienstleistungssektor sucht einen engagierten Assistant Store Manager für die Filiale in Skiatook. In dieser Schlüsselrolle sind Sie das Gesicht des Unternehmens und verantwortlich für die Gewährleistung eines erstklassigen Kundenservice sowie die Einhaltung gesetzlicher Vorschriften. Sie werden Kunden über die Produktpalette informieren und sicherstellen, dass ihre Bedürfnisse erfüllt werden. Wenn Sie eine Leidenschaft für den Kundenkontakt haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 1 Jahr Erfahrung im Kundenservice oder Verkauf.
• Fähigkeit, unabhängig zu arbeiten und mehrere Aufgaben zu bewältigen.

Responsibilities

• Sicherstellung eines hervorragenden Kundenservice und Einhaltung der Vorschriften.
• Verwaltung von Bargeld und Durchführung von Transaktionen.

Skills

Kundenservice

Verkauf

Kommunikationsfähigkeiten

Microsoft Office

Multitasking

Education

High School Diplom oder GED

Job description

Join to apply for the Assistant Store Manager Skiatook role at CNG Holdings, Inc.

4 weeks ago Be among the first 25 applicants

Join to apply for the Assistant Store Manager Skiatook role at CNG Holdings, Inc.

Get AI-powered advice on this job and more exclusive features.

General Function / Summary:

As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve. Our Assistant Store Managers are front-line brand ambassadors representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies. They embody the company’s values and ethics in support of our mission. The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory compliance.

Job Description

Essential Duties:

• Serve and educate customers on the product portfolio, presenting all options that meet their needs.
• Escalate issues to the store manager, District Director of Operations (DDO), or corporate office if unresolved directly with the customer.
• Answer telephone inquiries regarding questions, applications, requests, or issues.
• Perform outbound sales, courtesy, and collection calls in accordance with regulations and store expectations.
• Respond professionally to customers, explaining solutions and ensuring they feel supported and valued.
• Handle cash, manage cash drawers, deposits, and other cash handling tasks; may include bank deposits or pickups.
• Balance daily receipts with sales reports and resolve discrepancies.
• Verify customer information and process transactions accurately, including loans, check cashing, and Net Spend.
• Comply with federal and state regulations, company policies, and complete required trainings.
• Perform other duties as assigned.

Minimum Education and Experience:

• High school diploma, GED, or equivalent.
• 1+ year experience in sales, customer service, or cash handling preferred.
• Strong communication and active listening skills.
• Proficient in Microsoft Office.
• Ability to multitask and work independently.
• Reliable transportation, valid driver’s license, and insurance required.
• Willingness to live and embrace core values of accountability, inclusiveness, transparency, and focus.

Physical Demands:

• Work in retail/office environment with extensive cash handling.
• Extended phone and computer use, long periods of standing.
• Must lift up to 50 lbs with accommodations.

Travel / Attendance:

• Travel to stores within the district, possibly overnight.
• Work scheduled shifts.

Why Choose CNG Holdings, Inc.

Headquartered in Cincinnati, Ohio, CNG is a leader in financial services, offering products to improve customers' financial situations. Our mission is to help and educate our customers, building long-term relationships. Our vision is to deliver innovative solutions for a better future.

We are committed to diversity and are an Equal Opportunity Employer, making decisions without regard to race, gender, or other protected classes.

Additional Information

This description covers the general responsibilities and is not exhaustive.