Assistant Store Manager - Security Mall, Baltimore, MD

DTLR, Inc.; Baltimore (MD); On-site; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager for their Security Mall location in Baltimore, MD. This role involves supporting daily operations, managing staff, ensuring compliance with policies, and delivering exceptional customer service. Candidates should have at least one year of retail management experience and strong communication skills. Full-time positions offer competitive hourly pay and comprehensive benefits.

Benefits

Medical benefits

Dental benefits

Vision benefits

401K

Paid time off

Qualifications

• At least one year of retail management experience required.
• Skills in communication, strategic thinking, and organizational abilities are essential.

Responsibilities

• Oversee retail store staff quality and performance.
• Assist with recruitment, training, and performance evaluations.
• Manage expenses and develop strategies to meet budget goals.

Skills

Communication

Interpersonal skills

Strategic thinking

Professionalism

Analytical ability

Organizational skills

Discretion

Microsoft Office proficiency

Job description

Assistant Store Manager - Security Mall, Baltimore, MD

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Position Summary

The primary purpose of the Assistant Store Manager is to assist the Store Manager in daily store operations, ensuring maximum sales and profitability through merchandising, managing expenses and inventory, training staff, human resources management, and providing outstanding customer service.

Essential Duties and Responsibilities

• Oversee the quality and performance of the retail store staff.
• Ensure compliance with all company policies and procedures.
• Model effective leadership to motivate the team towards store goals and standards.
• Assist with recruitment, selection, training, and development of store personnel.
• Support performance evaluations and provide feedback to the Store Manager.
• Help manage expenses and develop strategies to meet budget goals.
• Monitor store issues related to loss or inconsistencies to meet shrinkage targets.
• Ensure operational compliance, safety, and business standards are maintained.
• Support employee training in selling and merchandising techniques.
• Uphold customer service standards to ensure a friendly shopping environment.
• Assist with inventory counts and other duties as assigned.

Qualifications

Requires at least one year of retail management experience. Skills include excellent communication, interpersonal skills, strategic thinking, professionalism, analytical ability, organizational skills, discretion, and proficiency with Microsoft Office. Flexibility to work in multiple stores and travel is required.

Physical Requirements

• Stand for extended periods, lift up to 50 lbs, and work in a fast-paced environment.
• Reliable transportation and willingness to travel are necessary.

Compensation

Hourly pay ranges from $18.00 to $20.00, with bonus opportunities. Full-time roles include benefits such as medical, dental, vision, 401K, and paid time off.