Assistant Store Manager-Sardis

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to support retail operations and enhance customer experience. This role involves managing sales, supervising employees, and ensuring smooth store operations. You will play a crucial part in staff development and customer service, all while contributing to a meaningful mission. Join a team that values inclusion and community service, providing opportunities for personal growth and career advancement. If you have a passion for retail management and a commitment to service, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Career Development Classes

Team Member Discount

Qualifications

• Two years of retail management experience or equivalent required.
• Valid Driver's License and reliable vehicle necessary.

Responsibilities

• Manage sales, production, and personnel issues to ensure financial support.
• Supervise store employees and handle customer complaints.

Skills

Retail Management

Staff Development

Customer Service

Sales Management

Education

High School Diploma or GED

Job description

Join to apply for the Assistant Store Manager-Sardis role at Goodwill Industries of the Southern Piedmont.

Position starts at $20.05 with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full-time team members are also eligible for medical, dental, and vision insurance along with paid time off.

Summary: Assists with the management, leadership, and operations of a retail store and donation center by performing the following duties.

Essential Duties and Responsibilities

• Manage sales, production, expenses, payroll, personnel issues, accounting, merchandising, loss prevention, and staff development to ensure satisfactory financial support.
• Support the Store Manager in hiring, onboarding, and training new employees.
• Ensure all employees attend required orientations and training classes.
• Confirm daily sales reports and cash receipts; ensure deposits are made regularly and reports are submitted per policies.
• Coordinate shipments and adjust inventory to meet sales goals.
• Open and close the store, handle administrative duties including deposits and security.
• Handle refunds and customer complaints, ensuring prompt and courteous service.
• Oversee donation processing and merchandise presentation.
• Perform staff work as needed, motivate sales team, and report security issues.

Supervisory Responsibilities

Supervise store employees in the absence of or under the direction of the Store Manager, including hiring, training, performance appraisal, and discipline.

Additional Responsibilities

Report repairs and perform other tasks as assigned by the Store Manager.

Leadership Competencies

Demonstrate commitment to Goodwill’s mission, inclusion, community service, relationship-building, communication, results, personal development, integrity, and adaptability.

Requirements

Qualifications: High school diploma or GED and two years of retail management experience or equivalent.

Certificates, Licenses, Registrations: Valid Driver's License, car insurance, and reliable vehicle.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Sales and Business Development
• Industries: Non-profit Organizations