Assistant Store Manager, Rookwood Pavilion

Sephora USA, Inc; Beavercreek (OH); On-site; USD 58,000 - 69,000; Full time

Job summary

An established industry player in beauty retail is seeking an Assistant Store Manager to support store operations and drive sales. This role involves leading a dedicated team, ensuring high levels of client satisfaction, and maintaining store standards. The company fosters a positive work environment and values diversity, providing opportunities for personal and professional growth. If you're passionate about beauty and customer service, this is your chance to make a significant impact in a dynamic setting. Join a team that celebrates creativity and innovation while reimagining the future of beauty.

Benefits

Comprehensive health, dental, and vision plans

401(k) plan

Paid time off programs

Employee discount/perks

Life insurance

Disability insurance

Flexible spending accounts

Employee referral bonus program

Qualifications

• 3-5 years of experience in retail or hospitality management.
• Strong leadership and communication skills are essential.

Responsibilities

• Support Store Manager in overseeing daily operations and sales.
• Lead and develop a team to achieve sales targets and client satisfaction.

Skills

Leadership Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Assistant Store Manager, Rookwood Pavilion

Job ID: 262223
Store Name/Number: OH-Rookwood Pavilion (1376)
Address: 2637 Edmondson Rd. #035A, Cincinnati, OH 45209, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular

Job Function: Stores - Leadership

Company Overview: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities:

1. Supporting Store Operations and Sales:
   • Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
   • Help develop and implement strategies to drive store sales and increase profitability.
   • Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
2. Team Leadership and Development:
   • Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
   • Conduct performance appraisals, manage employee development and provide ongoing feedback.
   • Support the leadership team, ensuring effective collaboration and achievement of store goals.
3. Client Satisfaction and Service:
   • Ensure high levels of client satisfaction through excellent service.
   • Handle client complaints and provide appropriate solutions.
   • Support client loyalty programs and services to ensure client loyalty and engagement.
4. Store Standards and Compliance:
   • Maintain outstanding store condition and visual merchandising standards.
   • Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
   • Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
5. Resource Management:
   • Assist in managing inventory levels to ensure product availability.
   • Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

Qualifications/Experience:

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
• Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook.

The annual base salary range for this position is $58,500.00 - $68,068.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

While at Sephora, you’ll enjoy…

• The people: You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning: We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture: As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.