Assistant Store Manager - Richland, Aiken, SC

DTLR, Inc.; Aiken (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager for their Richland location in Aiken, SC. The role involves assisting in daily store operations, managing staff, and ensuring excellent customer service. Candidates should have retail management experience and strong leadership skills.

Qualifications

• At least one year of experience in retail management.
• Solid knowledge of business and excellent command of English.
• Ability to think strategically and organize effectively.

Responsibilities

• Assist Store Manager in daily operations and profitability.
• Manage recruitment, training, and performance evaluations.
• Ensure compliance with company policies and customer service standards.

Skills

Leadership

Communication

Interpersonal Skills

Analytical Skills

Problem-Solving

Organizational Skills

Customer Service

Education

Minimum of one (1) year in retail management

Tools

Microsoft Office

Job description

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Come work for us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

Come work for us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

Our employees are key to our success.

Position Summary

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store, ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Essential Duties And Responsibilities

1. Responsible for overall quality and performance of the retail store staff.
2. Ensures compliance with all company policies and procedures.
3. Models effective leadership to gain commitment to store goals and training standards.
4. Assists with the recruitment, selection, training, and development of store personnel.
5. Assists, and provides feedback to Store Manager on annual performance evaluations for all store employees.
6. Assists with expense management and develops strategies that position stores to perform in accordance with the budget.
7. Assists Store Manager with monitoring and identifying issues relevant to loss or inconsistencies in the store to ensure successful shrink goals.
8. Monitors and controls all aspects of operational compliance, safety, and business standards.
9. Supports the training of all employees in suggested selling and merchandising techniques.
10. Ensures company customer service standards are upheld to provide outstanding service and a friendly environment.
11. Assists in the completion of accurate and regular merchandise inventory counts.
12. Performs other duties as assigned.
13. A standard work week not to exceed 40 hours.
14. Flexible schedule required, including days, nights, weekends, and holidays.

Qualifications

To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education And/Or Experience

• Minimum of one (1) year in retail management.

Skills And Knowledge Requirements

• Solid knowledge of business and excellent command of English for effective communication.
• High level of interpersonal skills to handle sensitive and confidential situations with poise, tact, and diplomacy.
• Ability to think strategically, plan, and organize effectively.
• Maintain professionalism in all situations.
• Proficient analytical skills for data gathering, problem-solving, and prioritization.
• Results-driven with critical and creative thinking skills; project management and organizational skills required.
• Discretion, confidentiality, and independent judgment with compassion and diplomacy.
• Ability to plan, organize, multi-task, set priorities, and respond proactively to changing demands.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores within the district.

Physical Requirements

• Ability to stand for extended periods; lift, carry, push/pull up to 50 lbs.
• Work extended hours during critical phases; adapt to a fast-paced environment with flexibility.
• Reliable transportation required.
• Willingness to travel via car, plane, or train.

General Information

The above statements describe the general nature and level of work performed by individuals in this position. They are not exhaustive of all duties, responsibilities, and skills required.

DTLR, Inc. provides equal employment opportunities and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.