Assistant Store Manager - Rice Village

Tecovas; Houston (TX); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Health insurance

Free boots

Job summary

Tecovas is seeking a Full-Time Assistant Store Manager in Houston, Texas. The role involves enhancing customer experience, managing store operations, and training staff. Ideal candidates should have over 3 years of retail management experience, exceptional leadership skills, and a background in merchandising. The position offers a starting hourly rate of $25-$28, comprehensive health insurance, and other benefits such as free boots. Join Tecovas and contribute to a thriving environment that values customer connection and team development.

Qualifications

• 3+ years retail management experience.
• Exceptional leadership, selling, and customer service skills.
• Proven record of hiring and developing great talent.

Responsibilities

• Cultivates an environment of genuine customer connection.
• Supports the Store Manager in recruiting and hiring.
• Delivers world-class training to all new team members.

Skills

Leadership

Customer service

Retail management

Merchandising

Conflict resolution

Education

High school diploma

College degree (preferred)

Job description

Tecovas is passionate about offering an incredible customer experience for first‑time boot buyers and western enthusiasts alike! We’re looking for a talented Full‑Time Assistant Store Manager who will contribute to a profitable and customer‑centric environment through team development and management of total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in‑store experience.

Responsibilities

Customer Experience

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador reflecting the company values
• Facilitates an energized pace, positive service environment and team development
• Delivers high‑quality product services with attention to detail—such as branding, debossing, boot stretching, brim shaping, and boot shines—to ensure a premium customer experience
• Understands an OMNI Channel business—implements processes and utilizes tools to better serve the customer

Leadership & Team Management

• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Supports the Store Manager in creating and maintaining a succession strategy
• Fosters a culture of strong communication and teamwork to balance operational, visual, and customer priorities
• Provides real‑time feedback, coaching, and training to team members, escalating issues as needed to Store Manager

Training & Development

• Delivers world‑class, in‑person training (in conjunction with e‑learning) to all new team members
• Ensures timely completion of new hire training paths
• Meets regularly with the Tecovas HQ Retail Training team or field leaders to check on team progress
• Suggests improvements or new programs related to retail training
• Ensures compliance of all training activities with established policies and best practices
• Works closely with store leadership to prepare, plan, schedule, and execute new hire training
• Facilitates ongoing training in store locations, including training for new products and services
• Attends regular training meetings to ensure understanding of necessary information

Visual Merchandising

• Plans, presets, and executes visual directives on time
• Submits store photos as requested and completes feedback from HQ
• Participates in visual training calls with HQ partners to support new product launches
• Partners with store leadership to uphold VM standards and complete replenishment tasks
• Supports store presentation through sell‑through and markdown cycles
• Maintains in‑store marketing elements and accurate presentation of store collateral
• Works with store manager to align schedules with visual set times for product launches
• Partners with leaders for new hire visual training
• Oversees sales floor and windows to ensure proper lighting, cleanliness, and display maintenance

Business Operations

• Upholds and ensures compliance with shipments, transfers, and restock standards
• Adheres to and develops awareness around internal and external loss prevention procedures
• Sets clear objectives and expectations to drive consistent store experience and excellent operational and visual standards
• Encourages and demonstrates adaptability, positively effecting change and enabling the team to execute a shared vision

Qualifications

• 3+ years retail management experience
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experience in coaching, counseling, and conflict resolution
• Utmost character, honesty, and transparency

Requirements

• High school diploma required (college degree preferred)
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods and to reach overhead, bend, squat, and kneel as you organize and stock inventory
• Ability to deliver excellent customer service while implementing loss prevention practices
• Able to lift up to 30 lbs regularly and perform store maintenance tasks
• Must be able to reliably commute to and from the work location
• Must be available to work 40 hours per week including weekends (Friday, Saturday, and Sunday), evenings, and holidays as needed

Full‑Time Benefits

• Insurance plans that pay 79–90% of your health premium coverage and 100% of your dental and vision insurance coverage for your family/dependents
• Free boots

The hourly rate for this position is $25‑$28. The actual compensation will be based on factors such as the candidate’s skills, qualifications, and experience.

About Us

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing—and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy.

Offers of employment may be conditional pending the completion of standard onboarding procedures.