Assistant Store Manager - Retail Ops Leader

Cavender's; McAllen (TX); On-site; USD 35,000 - 58,000; Full time

Job summary

Cavender’s McAllen, TX is seeking an Assistant Store Manager to support day-to-day store operations and temporarily stand in for the Store Manager. This role focuses on supervising staff, ensuring customer service standards, and maintaining store appearance.

You will assist in training associates, preparing reports, and driving sales while upholding Cavender’s culture and policies. The position is on-site in McAllen with responsibilities across operations, security, and payroll tasks as needed.

Qualifications

• Ability to comprehend basic instructions.
• Ability to interpret documents.
• Ability to apply abstract principles to a wide range of complex tasks.
• Ability to understand the meanings of words and effectively respond.
• Ability to analyze information and write reports.
• English literacy required.
• English comprehension required.
• Stay alert during work hours.

Responsibilities

• Support the “Cavender’s Culture” and drive our Mission, Vision, and Values
• Assist in the management of the retail store and the supervision of store associates
• Know necessary aspects of store operation and act as the Store Manager in his/her absence
• Assist in the day-to-day operation of the store
• Assist in the training of new store associates
• Assist in the preparation of store reports
• Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager’s absence to the Store Manager promptly
• Understand and implement company policies and procedures
• Assist in the effort to increase sales, maintain profit structure and reduce controllable expenses
• Open and close store as directed
• Assist in performing daily check-ups and making bank deposits
• Assist in the maintenance of interior/exterior store image and appearance (including staff appearance)
• Assist in the maintenance of all records and files
• Review and correct timecard exceptions and missed punches, and approve payroll
• Assist in the practice of shrinkage control through preventative measures and through legal prosecution (when possible) upon catching anyone stealing from the company
• Assist in resolution of personnel/customer problems and complaints
• Assist in all other duties considered usual and customary in the retail apparel/footwear industry
• Assist store manager in all other miscellaneous duties as assigned by supervisors or home office
• Understand all reports generated by the home office and coach all associates the actions needed to ensure compliance to goals (i.e. ADS / UPT’s / Payroll / Refunds / Turnover)

Skills

Basic instructions

Interpret documents

Abstract reasoning

English literacy

Data analysis

Attention to detail

Job description

Cavender’s McAllen, TX is seeking an Assistant Store Manager to support day-to-day store operations and temporarily stand in for the Store Manager. This role focuses on supervising staff, ensuring customer service standards, and maintaining store appearance.

You will assist in training associates, preparing reports, and driving sales while upholding Cavender’s culture and policies. The position is on-site in McAllen with responsibilities across operations, security, and payroll tasks as needed.