Assistant Store Manager: Retail Leadership & Service

Hibbett, Inc.; Donaldsonville (LA); Vor Ort; USD 14.000 - 20.000; Vollzeit

Zusammenfassung

Hibbett, Inc. in Donaldsonville, LA is seeking an Assistant Manager to support the Store Manager and oversee daily operations, customer service, and staff scheduling.

The role requires hands-on leadership, solid knowledge of each department, and a commitment to policies and standards. You will step in for the Store Manager when needed and help drive store profitability and customer satisfaction.

Qualifikationen

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Team-player with outstanding customer service and selling merchandise.

Aufgaben

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide guidance to employees and customers in all departments when necessary.
• Maintain awareness of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager responsibilities.
• Produce extraordinary customer service as highlighted in the customer service manual.

Kenntnisse

Retail experience

Customer service

Interpersonal skills

Communication

Team leadership

Detail orientation

Jobbeschreibung

Hibbett, Inc. in Donaldsonville, LA is seeking an Assistant Manager to support the Store Manager and oversee daily operations, customer service, and staff scheduling.

The role requires hands-on leadership, solid knowledge of each department, and a commitment to policies and standards. You will step in for the Store Manager when needed and help drive store profitability and customer satisfaction.