Assistant Store Manager Retail Floor

CommunityAid; Reading (Berks County); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading non-profit organization is seeking an Assistant Store Manager Retail Floor to lead operational activities, enhance employee and customer experiences, and ensure retail profitability. The role requires strong leadership, communication skills, and retail operations knowledge. Join a culture that values respect, professionalism, and teamwork.

Benefits

Company incentive program for all employees

Qualifications

• Strong retail operations knowledge and leadership skills.
• Supervisory experience in retail or service preferred.

Responsibilities

• Promote sales and marketing strategies and ensure positive shopping experiences.
• Oversee staff, conduct interviews, and support training.
• Ensure compliance with legal and company policies.

Skills

Communication

Critical Thinking

Problem Solving

Education

High School diploma

Degree preferred

Job description

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NEWLY CREATED ROLE WITHIN COMMUNITYAID!

• COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!
• MINIMUM STARTING SALARY $45,000, DEPENDENT UPON QUALIFICATIONS AND EXPERIENCE!

Purpose Of The Role

The Assistant Store Manager Retail Floor is a key leader within the store, potentially acting as Store Manager in their absence. They oversee operational activities to ensure positive employee and customer experiences and retail profitability, aligned with our Mission and Values. They set expectations for policy execution and respond to employee performance issues. Our culture emphasizes respect, professionalism, teamwork, and cooperation.

Key Areas Of Responsibility

• Operational Oversight: Promote sales and marketing strategies, conduct floor walks, design seasonal layouts, ensure presentation standards, oversee product delivery, and communicate supply needs.
• Customer Service: Ensure positive shopping experiences and handle complaints professionally.
• Cash Handling: Adhere to cash procedures, supervise cash management, and ensure security.
• Staffing & Employee Development: Oversee staff, conduct interviews, support training, manage performance, and promote engagement.
• Compliance & Safety: Ensure legal and company policy adherence, maintain a safe environment, and address safety concerns.
• Additional Duties: Support other departments and perform duties assigned by the Store Manager.

Core Competencies

• Embrace CommunityAid’s 12 Core Behaviors and Mission.
• Strong retail operations knowledge and leadership skills.
• Excellent interpersonal, communication, critical thinking, and problem-solving skills.
• Ability to maintain confidentiality, organize tasks, and work in a fast-paced environment.
• High School diploma required; degree preferred.
• Supervisory experience in retail or service preferred.
• Flexibility for evening and weekend work.
• Proficient in English; valid Driver’s License; work eligibility in the U.S.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Non-profit Organizations