Assistant Store Manager - Region #3 Bench

Goodwill of Colorado; Denver (CO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Paid time off

Job summary

Goodwill of Colorado is seeking an Assistant Store Manager to lead operations in the South Denver Metro area (Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton, Parker). This hands-on role requires 2+ years of supervising retail/operations, delivering strong customer service, and building teams for results.

You’ll partner with the Store Manager to drive performance, safety, and staff development. Competitive annual pay of $58,180 with Daily Pay option is available.

Qualifications

• High School diploma or equivalent; some college preferred.
• At least 2 years supervising Retail Operations with accountability for success of business, operations and financial results.
• Proficient with Word, Excel and web-based applications (e.g. UKG) to meet organizational needs.
• Ability to manage multiple projects, people, and store functions.
• Willingness to move between stores within the region and work varied hours.

Responsibilities

• Work closely with the Retail Store Manager to achieve goals, increase sales and donations.
• Recommend procedural changes to maximize expense-to-revenue ratios.
• Promote safety and ensure OSHA and CARF standards; may serve as Safety Representative.
• Train and supervise staff; oversee hiring and performance management in at least one department.
• Oversee daily store operations across sales floor, donation, and production areas.

Skills

Leadership

Customer service

Financial

Team development

Education

High School diploma

Tools

UKG

Excel

Outlook

POS system

Job description

Job Summary

Ready to grow your leadership career?

If you’re an experienced manager from retail, hospitality, or production—and you’ve led teams of 20–30 people—the Assistant Store Manager role at Goodwill could be your next great opportunity. We’re looking for strong operators with solid customer service, financial, and team‑development skills who are energized by goals and community impact. In this high‑visibility role, you’ll receive immediate training and play a key part in driving store performance. This is a hands‑on leadership position, not entry level—perfect for someone who blends business savvy with genuine people leadership.

If you’re motivated by meaningful work and excited to support a mission that helps individuals across Colorado gain greater independence, we’d love to meet you.

Geographically we are looking for the South Denver Metro area including Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton, and Parker.

Join Goodwill of Colorado—where your leadership changes lives.

Goodwill changes lives across Colorado! With more than 20 programs serving individuals who have a disability, those with barriers to employment and seniors, we are always looking for team members who are passionate about being part of our mission: helping individuals achieve greater independence.

Pay: $58,180.00 annually. Open availability is required.

Essential Functions

Store Assistant Manager:

• Work closely with the Retail Store Manager to achieve goals and objectives and to increase sales and donations.
• Recommend changes to operational procedures in order to achieve maximized expense to revenue ratios.
• Promote safety for all employees, ensuring that your store adheres to Occupational Safety and Health Administration (OSHA) and CARF standards. May be the Safety Representative for the retail store on the operations and sales safety sub-committee.
• Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively train, oversee safety standards, move and store donated product when needed.
• Maintain a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.
• Maintain a strong knowledge of the point-of-sale (POS) system.
• Empower, lead, and manage retail store staff, ensuring safety, productivity, and success.
• Oversee daily operations of all retail store functional areas to include: sales floor, store front, donation store, production areas, moving product internally, and storage facilities.
• Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to the employees in at least one (1) department.
• Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards, and all numbered/supplemental policies.
• Partner with the Retail Store Manager to conduct meetings for employee training, awareness, and knowledge transfer.
• Ability to be on call for alarm notifications after hours.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Bench Store Assistant Manager:

• The Bench Assistant Manager’s role is designed to meet the dynamic needs of the business and may require assignments in locations beyond your immediate geographic area.
• Responsibilities include, but are not limited to, providing coverage for unexpected or planned absences, facilitating growth and training for team members, collaborating with other management personnel to enhance store performance, and contributing to business development initiatives.

Qualifications

Education:

• A High School diploma or equivalent is required; some college is preferred.

Experience:

• At least 2 years supervising Retail Operations (or similar) with experience of being held accountable and responsible for the success of the business, operations and financial results of a function or department.

Other:

• Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG) to meet the needs of employees and the organization.
• Ability to manage corporate email and calendar (i.e. Outlook).
• Organizational skills to manage multiple projects, people, and retail store functions.
• The ability to work within a deadline-pressured environment.
• An understanding of marketing and retail principles.
• An understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product(s) in a timely manner.
• The ability to create, review and understand statistical information to increase the success of the retail store.
• The ability to understand, analyze and scrutinize financial statements.
• Must possess the ability to adapt, adjust, and mold to changing circumstances.
• The ability to make difficult choices and be accountable for overall retail store performance.
• The ability to train, develop, and recognize talent and leadership.
• Empower your team to manage and lead their departments or functional areas.
• Effective verbal and written communication skills.
• The ability to communicate upwards, downwards, and lateral in an effective manner.
• An interest and empathy for people with disabilities and disadvantages.
• Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
• Ability to move to other stores with in their assigned various region depending on business needs.
• Ability to work varied schedules to include weekdays, weekends, evenings, and holidays. In coordination with the Retail Store Manager must be able to work any hours necessary to provide complete store coverage and supervision. The incumbent will be expected to report to work on time at any given location within the assigned region (whether a permanent or temporary assignment); responsible for reporting to the Goodwill of Colorado administrative offices (GOG located in Colorado Springs and/or Federal located in Denver) when assigned for trainings, meetings, etc.
• It is preferred that the incumbent have the ability to drive for company business*.
• Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:
  • 21 years of age (not engaged in passenger transportation),
  • 25 – 70 years of age for all passenger transportation services,
  • 25 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Full Time employees in Retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Physical Requirements

Attachment to Job Description

Job Title: 530 – Assistant Manager, Store

Dept Number: Varies – Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide To Physical Requirements

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

Carrying

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

Reaching

Above Shoulder - OCCASIONALLY

At Shoulder - FREQUENTLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

Climbing

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

Vision

Visual, close - FREQUENTLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

Hands/Fingers

Simple grasping - FREQUENTLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - FREQUENTLY

SITTING - FREQUENTLY

SPEAKING - CONTINUALLY

OTHER, please describe - OCCASIONALLY – Driving *