Assistant Store Manager - Region #3 Bench

Goodwill of Colorado

Denver (CO)

On-site

USD 52,000 - 64,000

Full time

7 hours ago

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Benefits offered by this job

Daily Pay

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement plan

PSLF eligible employer

Job summary

Goodwill of Colorado is seeking an experienced Assistant Manager, Store in the South Denver Metro area (Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton, Parker). You will lead daily store operations, mentor staff, and drive sales and donations while upholding safety and financial goals.

The role requires 2+ years supervising Retail Operations, strong customer service, and financial acumen. Attractive benefits accompany a hands-on leadership position focused on community impact.

Qualifications

High School diploma or equivalent required.
Experience supervising Retail Operations and responsible for dept outcomes.
Proficient with standard office software and POS systems.
Ability to manage multiple projects and lead staff to goals.

Responsibilities

Work closely with the Retail Store Manager to achieve goals and objectives and to increase sales and donations.
Recommend changes to procedures to maximize expense-to-revenue ratios.
Promote safety and ensure OSHA/CARF standards compliance in store.
Operate pallet jack, walkie stacker, forklift or similar equipment and train others.
Oversee daily operations of all retail store areas including sales floor, donation, and production.
Hire, manage performance, and set staff goals for at least one department.
Adhere to Goodwill policies and participate in employee training sessions.

Skills

Team leadership

Customer service

Financial management

Operations management

Staff development

Safety compliance

Education

High School diploma or equivalent

Tools

Office software (Word, Excel)

UKG

POS system

Job description

Job Details

Pay: $58,180.00 annually. Open availability is required.

Ready to grow your leadership career?

If you’re an experienced manager from retail, hospitality, or production—and you’ve led teams of 20–30 people—the Assistant Store Manager role at Goodwill could be your next great opportunity. We’re looking for strong operators with solid customer service, financial, and team‑development skills who are energized by goals and community impact. In this high‑visibility role, you’ll receive immediate training and play a key part in driving store performance. This is a hands‑on leadership position, not entry level—perfect for someone who blends business savvy with genuine people leadership.

If you’re motivated by meaningful work and excited to support a mission that helps individuals across Colorado gain greater independence, we’d love to meet you.

Geographically we are looking for the South Denver Metro area including Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton, and Parker.

Join Goodwill of Colorado—where your leadership changes lives.

Goodwill changes lives across Colorado! With more than 20 programs serving individuals who have a disability, those with barriers to employment and seniors, we are always looking for team members who are passionate about being part of our mission: helping individuals achieve greater independence.

Job Summary

The Assistant Manager, Store, will manage the daily operations of a retail store, in an Assistant Manager role. The Assistant Manager acts as the Retail Store Manager in the Manager’s absence. As a Retail Store Assistant Manager, you will support your retail store’s responsibility for meeting financial goals to generate the income and donations necessary to support the mission operations and community programs provided by Goodwill of Colorado. Assistant Managers must be empowering leaders who not only have the ability to operate and manage several diverse departments within the retail store but also have the ability to inspire and develop their staff. Assistant Managers must be hands‑on professionals who take an active role by “rolling up their sleeves” to achieve success.

The Assistant Managers will be held accountable for their performance and along with their Retail Store Manager will be held accountable for the performance of their retail store. Assistant Managers must have the ability to accomplish profitability through managing daily operations such as merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product ‘sweet-spot’ pricing, build community rapport, and customer relations with an ‘Attitude of Gratitude’, and empower staff and employees to create and accomplish both professional and personal goals. In addition, the Assistant Manager will support the Retail Store Manager’s responsibilities for budgeting, financial reporting, and profit and loss.

Goodwill retail stores must successfully collect donations, produce products/merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively and provide excellent customer service to achieve optimal performance.

Working with a team of retail professionals, you will help ensure we make the best use of our resources to help achieve our mission of helping people within our community reach their highest level of personal and economic potential. The Assistant Managers will be team players who can manage change while motivating and inspiring others.

Essential Functions

Store Assistant Manager

Work closely with the Retail Store Manager to achieve goals and objectives and to increase sales and donations.
Recommend changes to operational procedures in order to achieve maximized expense to revenue ratios.
Promote safety for all employees, ensuring that your store adheres to Occupational Safety and Health Administration (OSHA) and CARF standards. May be the Safety Representative for the retail store on the operations and sales safety sub-committee.
Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively train, oversee safety standards, move and store donated product when needed.
Maintain a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.
Maintain a strong knowledge of the point-of-sale (POS) system.
Empower, lead, and manage retail store staff, ensuring safety, productivity, and success.
Oversee daily operations of all retail store functional areas to include: sales floor, store front, donation store, production areas, moving product internally, and storage facilities.
Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to the employees in at least one (1) department.
Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards, and all numbered/supplemental policies.
Partner with the Retail Store Manager to conduct meetings for employee training, awareness, and knowledge transfer.
Ability to be on call for alarm notifications after hours.
Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Bench Store Assistant Manager

The Bench Assistant Manager’s role is designed to meet the dynamic needs of the business and may require assignments in locations beyond your immediate geographic area.
Responsibilities include, but are not limited to, providing coverage for unexpected or planned absences, facilitating growth and training for team members, collaborating with other management personnel to enhance store performance, and contributing to business development initiatives.

Qualifications

Education

A High School diploma or equivalent is required; some college is preferred.

Experience

At least 2 years supervising Retail Operations (or similar) with experience of being held accountable and responsible for the success of the business, operations and financial results of a function or department.

Other

Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG) to meet the needs of employees and the organization.
Ability to manage corporate email and calendar (i.e. Outlook).
Organizational skills to manage multiple projects, people, and retail store functions.
The ability to work within a deadline-pressured environment.
An understanding of marketing and retail principles.
An understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product(s) in a timely manner.
The ability to create, review and understand statistical information to increase the success of the retail store.
The ability to understand, analyze and scrutinize financial statements.
Must possess the ability to adapt, adjust, and mold to changing circumstances.
The ability to make difficult choices and be accountable for overall retail store performance.
The ability to train, develop, and recognize talent and leadership.
Empower your team to manage and lead their departments or functional areas.
Effective verbal and written communication skills.
The ability to communicate upwards, downwards, and lateral in an effective manner.
An interest and empathy for people with disabilities and disadvantages.
Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
Ability to move to other stores with in their assigned various region depending on business needs.
Ability to work varied schedules to include weekdays, weekends, evenings, and holidays. In coordination with the Retail Store Manager must be able to work any hours necessary to provide complete store coverage and supervision. The incumbent will be expected to report to work on time at any given location within the assigned region (whether a permanent or temporary assignment); responsible for reporting to the Goodwill of Colorado administrative offices (GOG located in Colorado Springs and/or Federal located in Denver) when assigned for trainings, meetings, etc.
It is preferred that the incumbent have the ability to drive for company business*.
Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:
21 years of age (not engaged in passenger transportation),
25 – 70 years of age for all passenger transportation services,
25 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Equal Opportunity Employer

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

Safe & Drug-free Workplace

We promote a Safe & Drug-free Workplace.

Benefits

Full Time employees in Retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.
In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.
All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.
This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Physical Requirements

Attachment to Job Description

Job Title: 530 – Assistant Manager, Store

Dept Number: Varies – Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide To Physical Requirements