Assistant Store Manager PT

Lids Inc; Scranton (Lackawanna County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in sports retail is seeking a dynamic Assistant Store Manager to drive sales and enhance customer satisfaction. In this role, you will be responsible for producing sales gains through exceptional customer service, maintaining store standards, and supporting the recruitment and training of staff. This position offers opportunities for career growth while being part of a vibrant team that values both sports and fashion. Join a company that is expanding rapidly and aims to be the largest licensed sports retailer globally, where your contributions will directly impact success and community engagement.

Benefits

40% Employee Discount

Monthly Store Sales Bonuses

Qualifications

• High school diploma or equivalent plus one year of relative experience.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Assist in recruiting and training store personnel.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Computer Skills

Physical Ability (lifting)

Ability to Work Unsurpervised

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Job description

Store # - Mall Name: 5632 - Viewmont Mall

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.
We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.
The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

General Position Summary

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance and feedback on areas of strength and opportunity.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Principle Duties and Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance and feedback on areas of strength and opportunity.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record-keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.

Additional Principal Duties and Responsibilities

• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Preferred Job Required Knowledge & Skills

Assistant Store Managers can earn up to 25% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. Assistant Store Managers PT are also available for monthly store sales bonuses and a 40% employee discount.

Education

Reports To

• Store Manager

EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.