Assistant Store Manager PT

Lids Inc; Queenstown (MD); On-site; USD 100,000 - 125,000; Full time

Job summary

An established retail player is seeking a dedicated Sales Associate to join their dynamic team. In this role, you will be the face of the store, providing exceptional customer service while driving sales and maintaining store standards. Your responsibilities will include managing inventory, supporting team members, and ensuring a professional store environment. This position offers an exciting opportunity to grow within a supportive company that values your contributions and encourages personal development. If you have a passion for retail and a commitment to excellence, this is the perfect opportunity for you to shine.

Qualifications

• High school diploma plus one year of retail experience required.
• Strong interpersonal skills and ability to communicate professionally.

Responsibilities

• Provide excellent customer service to drive sales gains.
• Manage store inventory and adhere to company policies.
• Assist in recruiting and training store personnel.

Skills

Customer Service

Sales Performance

Inventory Management

Interpersonal Skills

Computer Skills

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) System

Job description

Store # - Mall Name: 6630 - Queenstown Premium Outlets

General Description

Principle Duties and Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance and support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.

Additional Principle Duties and Responsibilities

• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance with established company policies, procedures, and guidelines including (but not limited to) safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.