About Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.
We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.
The company is expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer globally.
General Position Summary
- Produce sales gains by providing excellent customer service.
- Meet or exceed Company Objectives in all individual statistics.
- Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities aligned with Company Objectives.
- Adhere to visual merchandising guidelines, including signage and store cleanliness.
- Maintain a professional appearance consistent with Company Dress Code Policy.
Principle Duties and Responsibilities
Generate Sales
- Produce sales gains through customer service.
- Meet or exceed Company Objectives in all individual statistics.
- Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities.
- Adhere to visual merchandising guidelines, including signage and store cleanliness.
- Maintain a professional appearance consistent with Dress Code Policy.
Control Expenses
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparing store schedules that ensure proper coverage and wage control.
- Manage store inventory accurately, including receiving, transferring, price changes, and product counts.
- Maintain proper documentation and record keeping in accordance with policies and laws.
- Open and close the store following procedures outlined in the Operations P&P Manual.
- Support and adhere to all policies, procedures, and guidelines.
Additional Principal Duties and Responsibilities
Supervise Associates
- Participate in LIDS Training Programs, set goals, and follow up regularly.
- Assist in recruiting and training store personnel on operations and procedures.
- Encourage compliance with company policies, including inventory, funds, and property security.
- Perform work of subordinates as needed.
- Communicate effectively with all levels of staff.
- Perform other duties as assigned.
Job Required Knowledge & Skills
- High school diploma or equivalent plus one year of relevant experience.
- Ability to produce sales results while minimizing loss.
- Strong interpersonal and verbal communication skills.
- Proficiency with computers and relevant software.
- Ability to lift up to 50 pounds.
- Ability to climb ladders and work with hands overhead.
- Standing required for up to 100% of work time.
- Ability to work independently.
Preferred Job Required Knowledge & Skills
Assistant Store Managers can earn up to 25% above local minimum wage based on experience. Compensation varies with skills, experience, and location. PT Assistant Store Managers are eligible for monthly sales bonuses and a 40% employee discount.
Education and Reports To