Assistant Store Manager PT

Lids Inc; Milpitas (CA); On-site; USD 33,000 - 69,000; Full time

Job summary

A leading company in licensed sports retail is seeking an Assistant Store Manager at their Great Mall location. The role focuses on driving sales through exceptional customer service, managing inventory, and supporting staff training. Competitive compensation and benefits are offered.

Benefits

Monthly sales bonuses

40% employee discount

Qualifications

• One year of relevant experience required.
• Ability to lift up to 50 pounds.

Responsibilities

• Produce sales gains through excellent customer service.
• Manage store inventory accurately.
• Assist in recruiting and training store personnel.

Skills

Customer Service

Communication

Sales

Education

High school diploma or equivalent

Job description

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Store # - Mall Name: 5621 - Great Mall Of The Bay Area

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

General Position Summary

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities in line with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Principle Duties and Responsibilities

• Produce sales gains through customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities in line with Company Objectives.
• Adhere to visual guidelines: proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance per Dress Code Policy.

Control Expenses

• Protect Company assets following LIDS Retail policies.
• Assist in preparing store schedules ensuring proper coverage and wage control.
• Manage store inventory accurately, including receiving, transferring, price changes, and product counts.
• Maintain proper documentation and records per policies and legal requirements.
• Open and close the store following procedures in the Operations P&P Manual.
• Support and adhere to all company policies, procedures, and guidelines.

Additional Principal Duties and Responsibilities

• Participate in LIDS Training Programs, set and follow sales and task goals.
• Assist in recruiting and training store personnel on operations and procedures.
• Ensure compliance with company policies, including inventory and asset security.
• Perform duties of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Computer literacy and software proficiency.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of work time.
• Ability to work independently.

Preferred Job Required Knowledge & Skills

Assistant Store Managers can earn up to 25% above local minimum wage based on experience. Compensation varies with skills, experience, and location. PT roles may include monthly sales bonuses and a 40% employee discount.

Education

Reports To

• Store Manager

For California-based roles: Annual pay ranges between $33,280 - $68,640. Additional bonuses and benefits may be offered.

EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids, and subsidiaries are Equal Opportunity Employers, committed to complying with all applicable EEO laws. Discrimination based on race, color, religion, national origin, citizenship, marital status, sex, pregnancy, age, military status, disability, or other protected characteristics is prohibited. Reasonable accommodations are provided for disabilities as required by law.

Notice to Applicants:
We collect personal information including name, ID numbers, contact details, employment and educational history, criminal record, and demographics for HR purposes, recruiting, background checks, analytics, and legal compliance. For accessibility support in applying, email [e-mail]. Our Talent team will respond promptly. This address is solely for accommodation requests related to job applications.

Location: 5621 - Great Mall Of The Bay Area