Assistant Store Manager PT

Lids Inc; Hagerstown (MD); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player in retail is seeking a dedicated Sales Associate to join their team. This role focuses on enhancing customer experiences and driving sales while ensuring adherence to company policies and procedures. You will be responsible for maintaining store standards, managing inventory, and supporting the training of new staff. If you possess strong interpersonal skills and a passion for retail, this opportunity offers a chance to thrive in a dynamic environment where your contributions directly impact the store's success.

Qualifications

• High school diploma and one year of relevant experience required.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Assist in recruiting and training store personnel on operations.

Skills

Customer Service

Sales Performance Analysis

Interpersonal Skills

Inventory Management

Computer Proficiency

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Retail Management Software

Job description

Store # - Mall Name: 6311 - Hagerstown Premium Outlets

General Description

Principle Duties and Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance. Offer feedback on areas of strength and opportunity while aligning with Company Objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that ensure proper store coverage and comply with Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.

Additional Principle Duties and Responsibilities

• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines including the safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.