Assistant Store Manager PT

Lids; Downey (CA); On-site; USD 33,000 - 69,000; Full time

Job summary

A leading sports retailer is seeking an Assistant Store Manager to enhance sales and customer service. This role involves supervising associates, managing inventory, and ensuring adherence to company policies. Candidates should possess strong communication skills and relevant experience. The position offers competitive pay and benefits, including bonuses and discounts.

Benefits

Monthly sales bonuses

40% employee discount

Qualifications

• At least one year of relevant experience.
• Ability to produce sales results while minimizing loss.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory accurately.
• Assist in recruiting and training store personnel.

Skills

Customer Service

Communication

Sales

Education

High school diploma or equivalent

Tools

Computers

Job description

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer globally.

General Position Summary

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, offering feedback on strengths and opportunities in line with Company Objectives.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Generate Sales

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, offering feedback on strengths and opportunities.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance compliant with Dress Code Policy.

Control Expenses

• Protect company assets within LIDS Retail policies.
• Assist in preparing store schedules that ensure proper coverage and align with wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Perform documentation and record keeping per policies and legal requirements.
• Open and close the store following procedures outlined in the Operations P&P Manual.
• Support adherence to all company policies, procedures, and guidelines.

Additional Principal Duties and Responsibilities

Supervise Associates

• Participate in training programs, set and follow sales and task goals, and conduct regular follow-ups.
• Assist in recruiting and training store personnel on operations and procedures.
• Encourage compliance with company policies, including inventory and funds safety.
• Perform work of subordinates as needed.
• Communicate effectively with employees at all levels.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency with computers and relevant software.
• Ability to lift up to 50 pounds, climb ladders, and work with hands overhead.
• Standing for up to 100% of the work time.
• Ability to work independently.

Preferred Job Required Knowledge & Skills

Assistant Store Managers can earn up to 25% above local minimum wage based on experience. They are also eligible for monthly sales bonuses and a 40% employee discount.

Education & Reports To

• Reports to: Store Manager

For California roles: Annual pay ranges from $33,280 to $68,640, with potential bonuses and benefits.

EEO Statement

Hat World, Inc., Lids Holdings, Inc., dba Lids, and subsidiaries are Equal Opportunity Employers, committed to compliance with all EEO laws. Discrimination based on race, color, religion, national origin, citizenship, marital status, sex, pregnancy, age, military status, disability, or other protected characteristics is prohibited. Reasonable accommodations are provided as required by law.

Notice to Applicants

We collect personal information during the application process for HR, legal compliance, and business purposes, including identification, contact info, employment and educational history, criminal records, and demographics. For accessibility assistance, contact [e-mail].

Req ID: 23064

Location: 9042 - Stonewood Center