Assistant Store Manager PT

Lids; City of Syracuse (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Store Manager to drive sales and provide exceptional customer service. This role involves managing store operations, training staff, and ensuring compliance with company policies. Ideal candidates will possess strong interpersonal skills and a proven track record in retail sales. Join a forward-thinking company that values community and sports enthusiasm, and enjoy benefits such as competitive pay, employee discounts, and opportunities for growth. If you're passionate about retail and customer engagement, this is the perfect opportunity for you.

Benefits

40% Employee Discount

Monthly Sales Bonuses

Qualifications

• 1+ year of relevant experience in retail or customer service.
• Ability to achieve sales targets and minimize losses.

Responsibilities

• Produce sales gains through excellent customer service.
• Manage inventory and safeguard company assets.
• Supervise and train associates to meet operational goals.

Skills

Customer Service

Sales Performance

Inventory Management

Communication Skills

Computer Proficiency

Education

High School Diploma or Equivalent

Job description

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate over 1,200 locations domestically and more than 50 internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and various MLB teams. Recently, Lids has partnered with global brands such as Marvel, Playboy, and the Harlem Globetrotters, and has ambassadors like Justin Jefferson, Quavo, and Josephine Skriver, fostering a community for sports fans and fashion enthusiasts alike.

The company's expansion aims to establish Lids as the largest licensed brick-and-mortar sports retailer worldwide.

General Position Summary

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities aligned with Company Objectives.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Generate Sales

• Produce sales gains through customer service.
• Achieve or surpass Company Objectives in individual performance metrics.
• Regularly evaluate and document sales performance, providing constructive feedback.
• Follow visual merchandising and store presentation standards.
• Maintain a professional appearance as per Dress Code Policy.

Control Expenses

• Safeguard company assets in accordance with retail policies.
• Assist in creating store schedules that ensure proper coverage within wage guidelines.
• Manage inventory accurately, including receiving, transferring, pricing, and counting stock.
• Keep proper records and documentation as required by policies and laws.
• Open and close the store following operational procedures.
• Support adherence to all company policies and procedures.

Additional Principal Duties and Responsibilities

Supervise Associates

• Participate in training programs and meet sales and operational goals.
• Assist in recruiting and training staff on store operations.
• Ensure compliance with policies regarding inventory, funds, and property.
• Perform duties of team members as needed.
• Communicate effectively across all levels of the organization.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent and at least one year of relevant experience.
• Proven ability to achieve sales targets while minimizing losses.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds and work with hands overhead.
• Stand for up to 100% of the work time.
• Ability to work independently.

Preferred Job Required Knowledge & Skills

Assistant Store Managers can earn up to 25% above the local minimum wage based on experience. Compensation varies with skills, experience, and location. PT Assistant Managers are eligible for monthly sales bonuses and a 40% employee discount.

Education and Reports To

• Store Manager