Assistant Store Manager - Poway Store

The Salvation Army USA Western Territory; California, Poway (MO, CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dedicated Retail Team at a forward-thinking organization committed to making a positive impact in the community. As an Assistant Store Manager, you will play a vital role in enhancing customer experiences and supporting the success of the Adult Rehabilitation Program. This position offers a dynamic work environment where you can develop your leadership skills, engage with the community, and contribute to a meaningful cause. With opportunities for career growth and a supportive team, this role is perfect for those looking to make a difference while advancing their career.

Benefits

Opportunity for career growth

Paid time off

Employee Discounts

Employee Referral Bonuses

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

AFLAC

Employee Assistance Program (EAP)

Qualifications

• 2+ years of retail management experience required.
• Ability to handle cash register operations accurately.

Responsibilities

• Assist the Store Manager in daily operations.
• Provide coaching and training to store employees.

Skills

Customer Service

Problem-Solving

Teamwork

Effective Communication

Education

High School diploma/GED

Tools

POS Systems

Job description

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Poway Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

Position Overview

As our enthusiastic and hardworking ASSISTANT STORE MANAGER, you will be responsible for:

• Partnering with the Store Manager in daily store operations.
• Managing store operations in the absence of the Store Manager.
• Providing coaching, training, and development to store employees.
• Maintaining good customer, donor, and community relations; resolving complaints; ensuring quick and efficient service.
• Communicating personnel issues to management; issuing disciplinary warnings, employee evaluations, and setting goals in coordination with HR and District Sales Manager.
• Maintaining store standards, inventory levels, and ensuring effective back room processing.
• Safeguarding cash and banking procedures as per ARC policy.
• Supporting safety measures and loss prevention efforts.
• Performing other duties as assigned by management.

Qualifications

• High School diploma/GED or equivalent.
• Minimum of 2 years retail management/supervisory experience.
• Ability to handle POS/cash register operations accurately.
• Valid driver’s license and proof of insurance.
• Ability to pass background checks including criminal and sex offender registry.
• Effective communication skills with management, staff, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist.
• Ability to grasp, push, and pull objects up to 50 lbs.
• Perform repetitive motions and duties with or without accommodations.

Schedule

Stores operate 7 days a week. Schedules are flexible to ensure coverage, including evenings, weekends, and holidays for full-time staff.

The Salvation Army will comply with all COVID-19 safety measures, including vaccination requirements and exemptions on religious or medical grounds.