Assistant Store Manager (Pet Supplies Store)

chaar; Easton (Northampton County); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical and dental benefits

401k Retirement plan with companyMatch

Paid time off and holidays

Employee discounts

Life-friendly operating hours

Job summary

Chaar is seeking an Assistant Manager in Easton, PA to drive sales and elevate the customer experience. The role supports the store team, maintains displays, and ensures smooth daily operations. You will engage customers, train staff, and help resolve issues to uphold service standards.

Ideal candidates are outgoing, organized, and detail-oriented, with at least 1 year of retail experience and a commitment to the customer-first mindset. Weekend and evening availability is a must.

Qualifications

• Outgoing, “Customer First” mentality.
• Must have open availability including evenings and weekends.
• Excellent interpersonal skills and ability to communicate effectively.
• Intermediate math skills and ability to handle basic calculations.
• Minimum of 1 year retail experience required; experience in pet supply sales preferred.

Responsibilities

• Sales, customer service, and customer engagement.
• Maintain store displays, appearance, and cleanliness.
• Receive, stock, and rotate inventory.
• Assist store manager in training and coaching staff.
• Demonstrate strong work ethic, values, and skills.
• Resolve customer complaints and unplanned incidents; support store operations.

Skills

Customer-first mentality

Open availability

Interpersonal skills

Time management

Retail sales experience

Education

GED/High School Diploma

Job description

The primary role of the assistant manager at Chaar is to maintain high levels of sales and customer engagement, both individually, and part of the store team. Additionally, the assistant manager may be involved in all other aspects of running the store and helping customers and staff as needed.

Our ideal Assistant Manager is outgoing, ambitious in nature, detail oriented, and determined to create the best shopping experience for our customers. They are organized and adept at time management skills. Prior retail experience in sales and customer service is required.

This is not a remote work position. Must be available to work weekends & evenings as needed.

Work Location: 291 Town Center Blvd, Easton, PA 18040

*6 to 8 weeks of training will occur at 1635 Airport Rd, Allentown, PA 18109*

CORE RESPONSIBILITIES

• Sales, customer service, & customer engagement
• Maintain store displays, appearance, & cleanliness
• Receive, stock, and manage rotation of inventory
• Assist store manager in managing, training and coaching staff
• Exemplify the work ethic, values, and skills
• Resolve conflict, customer complaints, and other unexpected / unplanned incidents
• Assist in all areas related to the successful operation of the store

QUALIFICATIONS

• Outgoing, “Customer First” mentality
• Must have open availability including evenings and weekends
• GED/High School Diploma required
• Minimum of 1yearretail work experience. Experiencepet supply sales is preferred.
• Excellent interpersonal skills
• Intermediate math skills
• Ability to work independently and stay on task
• Able to prioritize competing tasks
• Clear and effective written and verbal communication and strong interpersonal skills

SALARY & BENEFITS

• Pay range $16-19/hr depending on experience
• Medical and dental benefits
• 401k Retirement savings plan plus matching company contribution
• Paid time off and paid holidays
• Generous employee discounts
• Life-friendly operating hours

ADVANCEMENT

Advancement opportunities to roles such as store manager or administrative roles may be offered. Advancement is based on a combination of measurable performance metrics related to sales performance, subjective feedback from other employees and customers, business needs, and other considerations.