Assistant Store Manager - Pecanland Mall, Monroe, LA

DTLR, Inc.; Monroe (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager for their Pecanland Mall location in Monroe, LA. This role involves supporting daily store operations, managing staff, ensuring customer satisfaction, and meeting sales goals. The ideal candidate will have retail management experience and strong interpersonal skills, with a commitment to providing excellent customer service.

Qualifications

• Solid knowledge of business and excellent command of English.
• Ability to think strategically and organize effectively.
• Results-driven with critical and creative thinking skills.

Responsibilities

• Assist with recruitment, selection, training, and development of store personnel.
• Ensure compliance with all company policies and procedures.
• Support employee training in selling and merchandising techniques.

Skills

Communication

Interpersonal Skills

Analytical Skills

Organizational Skills

Problem-Solving

Strategic Thinking

Education

Minimum of one (1) year in retail management

Tools

Microsoft Office

Job description

Assistant Store Manager - Pecanland Mall, Monroe, LA

Join to apply for the Assistant Store Manager - Pecanland Mall, Monroe, LA role at DTLR, Inc.

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success.

Position Summary

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store, ensuring maximum sales and profitability through merchandising, managing expenses and inventory, training and developing the store team, human resources management, and providing outstanding customer service.

Essential Duties and Responsibilities

• Responsible for the overall quality and performance of the retail store staff.
• Ensure compliance with all company policies and procedures.
• Model effective leadership to gain commitment to store goals and training standards.
• Assist with recruitment, selection, training, and development of store personnel.
• Provide feedback and assist with performance evaluations for all store employees.
• Assist with expense management and develop strategies to meet budget goals.
• Monitor and address issues related to loss or inconsistencies to ensure shrink is at or below company plan.
• Ensure operational compliance, safety, and business standards are maintained.
• Support employee training in selling and merchandising techniques.
• Uphold customer service standards to provide a friendly environment and outstanding service.
• Assist with merchandise inventory counts.
• Perform other duties as assigned.

A standard work week does not exceed 40 hours. Flexible schedule required, including days, nights, weekends, and holidays.

Qualifications

To perform this job successfully, the employee must meet the following requirements:

Education and Experience

• Minimum of one (1) year in retail management.

Skills and Knowledge

• Solid knowledge of business and excellent command of English for effective communication.
• High interpersonal skills for handling sensitive situations with tact and diplomacy.
• Ability to think strategically, plan, organize, and maintain professionalism.
• Analytical skills for data gathering, problem-solving, and prioritization.
• Results-driven with critical and creative thinking skills.
• Discretion, confidentiality, and independent judgment.
• Strong organizational skills, ability to multi-task, and adapt to changing demands.
• Proficiency in Microsoft Office.
• Willingness to work in multiple stores within the district.

Physical Requirements

• Stand for extended periods; lift, carry, push/pull up to 50 lbs.
• Work extended hours during critical phases in a fast-paced environment.
• Reliable transportation and willingness to travel as needed.

Additional Information

These statements describe the general nature of the work and are not exhaustive. DTLR, Inc. provides equal employment opportunities and prohibits discrimination or harassment of any kind.