Assistant Store Manager - Pearlridge (Aiea, HI)

Sephora USA, Inc; Aiea (HI); On-site; USD 64,000 - 75,000; Full time

Job summary

A prominent beauty retailer is seeking an Assistant Store Manager in Aiea, HI. This role involves supporting the Store Manager in daily operations, fostering team leadership, and ensuring high levels of client satisfaction. Ideal candidates should have 3-5 years of retail management experience, strong leadership, and organizational skills. A competitive salary and generous benefits package are offered.

Benefits

Comprehensive health, dental, and vision plans

401(k) plan

Paid time off programs

Employee discounts/perks

Life and disability insurance

Qualifications

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail or hospitality setting.
• Flexibility to work a retail schedule.

Responsibilities

• Assist the Store Manager in overseeing daily store operations.
• Lead, coach, and motivate a team of associates.
• Ensure high levels of client satisfaction through excellent service.

Skills

Leadership skills

Strong organizational skills

Excellent communication skills

Interpersonal skills

Job description

Assistant Store Manager - Pearlridge (Aiea, HI)

Job Overview: At Sephora, we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated.

The Opportunity: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities:

• Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
• Supporting Store Operations and Sales: Help develop and implement strategies to drive store sales and increase profitability.
• Supporting Store Operations and Sales: Assist in coordinating and overseeing sales and profitability, performance, service, and operations.

Team Leadership and Development:

• Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development and provide ongoing feedback.
• Support the leadership team, ensuring effective collaboration and achievement of store goals.

Client Satisfaction and Service:

• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to ensure client loyalty and engagement.

Store Standards and Compliance:

• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
• Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.

Resource Management:

• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

Qualifications/Experience:

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment.
• Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook.

What We Offer: The annual base salary range for this position is $64,400.00 - $74,908.00. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

At Sephora, you’ll enjoy…

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.