Assistant Store Manager - Operations/Visual - Full-Time - Town and Country - Williams Sonoma

Williams Sonoma; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in home goods is seeking an Assistant Manager of Visual to enhance customer experiences through effective visual merchandising and display management. The role involves coaching staff, managing store visuals, and ensuring exceptional service standards. Ideal candidates will possess strong leadership and communication skills, with a background in visual merchandising. Join a team that values diversity and offers a supportive environment for personal and professional growth.

Benefits

Generous discount on all brands

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Qualifications

• 2-3 years of previous visual display and merchandising experience or management.

Responsibilities

• Manage all visual aspects of the business including visual, display, merchandising.
• Provide exceptional customer service to achieve world-class service standards.
• Attract, retain, and develop top visual and display talent.

Skills

Communication

Organization

Leadership

Critical Thinking

Time Management

Job description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Assistant Manager of Visual Role

You will support the management team in achieving goals by providing world-class service. You will serve as a role model for building relationships with customers. You will maintain a presence through store supervision to ensure appropriate staff coverage in all areas of the store. You will implement visual changes and maintain store standards.

Responsibilities

1. Manage all visual aspects of the business including visual, display, merchandising, and floorset execution.
2. Own the business by identifying opportunities, developing and executing strategies, and protecting company assets.
3. Provide exceptional customer service in the store to achieve world-class service standards.
4. Reinforce customer service principles by coaching staff on their successes and challenges.
5. Attract, retain, and develop top visual and display talent.
6. Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy.

Criteria

• Excellent communication, organization, and leadership skills.
• Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner.
• Great time management skills and ability to execute multiple tasks and manage competing priorities.
• 2-3 years of previous visual display and merchandising experience or management.

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods.
• Must be able to lift and mobilize medium to large items, up to 75 lbs., using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two weekend shifts (Saturday and Sunday) and two weekday shifts (Monday to Friday). They must also be available for annual inventory and the holiday season (November and December). Weekend availability must be on two separate days.

Our Mission Around Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We aim to create a global company culture where everyone can bring their authentic selves to work, and where individual differences are valued and appreciated.

Benefits Just for You

Depending on your position and location, benefits may include:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting your physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health, dental, and vision insurance, including benefits for same-sex domestic partners (full-time)

Your Journey in Continued Learning

• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross-brand and cross-functional career opportunities
• Online learning resources through brand-specific platforms and WSI University
• Leadership development programs

Note: WSI will not sponsor immigration cases for this role, and relocation assistance is not provided.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants with criminal histories in accordance with applicable laws, including the San Francisco Fair Chance Ordinance.