Assistant Store Manager Operations

DICK'S Sporting Goods; Oak Ridge (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company where sports change lives! This role is pivotal in managing a dynamic team, creating an inclusive environment, and ensuring operational excellence. You'll partner with the Store Manager to drive hiring strategies, foster team development, and maintain high merchandising standards. If you're passionate about sports and community engagement, this is your chance to make a significant impact while leading a motivated team in a vibrant retail setting. Embrace the opportunity to inspire others and be part of a culture that prioritizes people first.

Qualifications

• 1-3 years of retail management or customer-focused experience.
• Strong focus on team leadership and development.

Responsibilities

• Oversee payroll and scheduling based on athlete traffic.
• Lead team development and manage performance matters.
• Ensure compliance with operational processes and safety.

Skills

Team Leadership

Coaching and Development

Retail Management

Customer Service

Operational Compliance

Education

High School Diploma or Equivalent

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties and Responsibilities

• Partners with Store Manager on long-range management of the store workforce. Oversees payroll to meet budget which includes effectively scheduling teammates based on athlete traffic and analyzing sales through reports and reacting accordingly.

• Hires and builds strong teams by partnering closely with the Store Manager to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.

• Leads with coaching and development when handling teammate discipline, appraisals, and performance matters and making recommendations with respect to the termination and advancement of teammates.

• Plans, organizes, and controls for 90 days out with the guidance of the Store Manager. Creates a hassle-free shopping experience by identifying opportunities in the store and validating key in-store programs and processes (e.g., BOPIS, ship-from-store, etc.)

• Directly manages team in assigned department(s) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach. Ensures their department(s) meet all merchandising standards including, but not limited to: merchandise exposure, visual, pricing, signage, etc.

• Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies.

• Ensures compliance with all company operational processes including but not limited to: firearm compliance (where applicable), cash handling procedures, and safety requirements as well as conducting Loss Prevention audits as required. Ensures teammates are practicing safety and security processes while executing Loss Prevention programs and best practices (may serve as store "Shrink Coach").

• Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.

• Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.

• Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work. Creates and supports opportunities for teammates to give back to their community.

• #LI-OF1

• #DSGT1

QUALIFICATIONS:

• High School Diploma or Equivalent

• 1-3 years experience

• 1-3 of retail management experience (or customer-focused experience)