Assistant Store Manager, Operations

AMOREPACIFIC US, INC; Los Angeles (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

AMOREPACIFIC US, INC. in Central LA is hiring an Assistant Manager to lead the sales floor, assist with opening/closing, and drive sales through product knowledge and service excellence. The role involves coaching the store team and acting as store manager in the absence of the manager.

The ideal candidate will have 3+ years in retail, preferably beauty/skincare, strong customer service skills, and a passion for skincare. Must be available weekends and a 40-hour work week.

Qualifications

• 3+ years of retail leadership experience, preferably in beauty or skincare.
• Strong knowledge of skincare products and routines or willingness to learn quickly.
• Proven ability to deliver outstanding customer service and build client relationships.
• Leadership skills with the ability to motivate and guide team members.

Responsibilities

• Open and close the store in accordance with company procedures.
• Lead by example in delivering exceptional customer service and skincare consultations.
• Build authentic relationships with customers and recommend products tailored to their needs.
• Support the Store Manager with daily operations and team supervision.
• Drive sales by meeting and exceeding individual and store goals.
• Maintain visual merchandising standards and keep the store clean and stocked.
• Assist with inventory management, restocking, and product launches.
• Address customer concerns professionally and elevate issues when necessary.

Skills

Retail management

Skincare knowledge

Customer service excellence

Leadership

Flexible scheduling

POS systems

Tools

POS systems

Job description

Job Summary

We are seeking a reliable and motivated assistant manager to join our team at The Grove. As the assistant manager, you will act as a leader on the sales floor, assist with opening and closing procedures, and help drive sales through product knowledge and service excellence, and act as the store manager in their absence. The assistant manager works to drive the business of the store, ensure excellent customer engagement, and coach and develop the store team.

Schedule/Hours: 5 days a week, 40 hour work week. Must be able to work weekends with 2 days off

Location: Central LA

Principal Accountabilities

• Open and close the store in accordance with company procedures

• Lead by example in delivering outstanding customer service and skincare consultations

• Build authentic relationships with customers and recommend products tailored to their needs

• Support the Store Manager with daily operations and team supervision

• Drive sales performance by meeting and exceeding individual and store goals

• Maintain visual merchandising standards and ensure the store is clean, organized, and stocked

• Assist with inventory management, restocking, and product launches

• Address customer concerns professionally and elevate issues when necessary

Key Experience and Skills

(Qualification level, experience, skill sets and personal attributes required for the job)

• 3+ years of retail experience, preferably in beauty or skincare

• Strong understanding of skincare products and routines (or willingness to learn quickly)

• Proven ability to deliver excellent customer service and build client relationships

• Leadership skills with the ability to motivate and guide team members

• Reliable, punctual, and detail-oriented

• Flexible availability, including evenings, weekends, and holidays

Personal Attributes

• Experience with skincare consultations or esthetics background

• Familiarity with POS systems and retail operations

• Interest in developing a team and coaching for success

• Passion for beauty, wellness, and self-care

AMOREPACIFIC, US, INC is an equal opportunity and Affir...???