Assistant Store Manager - No Nights

SmartStop Self Storage; Nantucket (MA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Monthly bonus

Health insurance

No evening hours

Paid time off

401(k) matching

Life Insurance

Employee assistance program

Discounts

Job summary

SmartStop Self Storage in Nantucket, MA is seeking an Assistant Store Manager to oversee leasing, supervise a team, and maintain a high level of customer service. You’ll manage day-to-day operations, drive sales, and ensure a clean, welcoming property.

The role offers a supportive work environment with no nights, competitive pay starting at $21.50/hour plus bonus, and benefits including health insurance, 401(k) matching, PTO, and more.

Qualifications

• Experience in customer service and sales.
• Ability to lead a small team and supervise on-site operations.
• Strong communication and organizational skills.

Responsibilities

• Prepare rental agreements.
• Handle monetary transactions and banking activities.
• Clean vacated units and perform general cleaning.
• Promote and sell storage solutions to customers.
• Light maintenance and knowledge of products/services.
• Maintain relationships with tenants.
• Background check is required.

Skills

Customer service

Sales

Team leadership

Communication

Organization

Job description

Why work at SmartStop? SmartStop is a growing organization with tremendous opportunities available. We offer competitive salaries and benefits along with enriching work environments. Ready to join the best team members in the industry? Apply today!

At SmartStop, each employee brings unique experience and talent to their position and our true strength comes from collaborating and supporting one another. When we work as a team and lead together, we can achieve extraordinary results.

We are committed to supporting our customers’ changing lives in a warm and welcoming way. We also recognize the importance of change as an organization and, while it is sometimes difficult, it is a necessary part of the process for our company and employees to evolve and grow.

Enhancing Everyone's Journey

We support our employees by providing positive work environments and embracing their individual pursuits. We contribute to the communities where we live and work through active participation in charitable initiatives. Finally, we care for our worldby reducing our impact on the environment.

Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states and Washington D.C., and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store #0162 - Nantucket, MA) Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30 am to 6:00 pm; Sat 9:00 am - 4:00 pm; Sun 10:00 am - 2:00 pm

Starting at $21.50/hour + Bonus

What You'll Do:

• Prepare rental agreements
• Handle monetary transactions and banking activities
• Clean vacated units and general cleaning of the property
• Promote and sell self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You'll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Experience Stress-Free Storage Management

SmartStop® is committed to making the self-storage experience easy and hassle-free.
We operate hundreds of convenient locations throughout the United States and Canada, and support them with world-class customer service.

*Promos/Discounts valid on select units for limited time. Savings reflected in rates.