Assistant Store Manager Mountain Warehouse-Home base

Mountain Warehouse; Shirley (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading outdoor retailer is seeking an Assistant Store Manager for their new store in Shirley. This role involves supporting the store manager, driving sales, and ensuring excellent customer service. Ideal candidates are passionate about the outdoors, have strong people skills, and thrive in a fast-paced environment. The company offers ongoing training and a supportive culture, along with benefits like a monthly bonus scheme and employee discounts.

Benefits

Monthly bonus scheme

50% Employee Discount

Twice-yearly uniform allowance

Employee Referral Incentive

Development and progression opportunities

Online learning portal

1-2 weekends off per month

Qualifications

• Excellent people skills with cash handling experience.
• Management or leadership experience is preferred.
• Candidates with apparel experience in retail will take priority.

Responsibilities

• Drive store sales and KPIs while maintaining company standards.
• Support the store manager in leading and developing the team.
• Deliver high levels of customer service through engagement.

Skills

Customer Engagement

Sales

Visual Merchandising

Team Leadership

Job description

Assistant Store Manager Mountain Warehouse-Home base

This role is based at our New Store opening Late June in Shirley, Christchurch

Our Assistant Store Managers form a duo with their Store Managers and are trained to become the next store managers once positions become available.

As Assistant Store Managers, you are responsible for driving a successful store through sales, KPIs, Visuals and people. You will support the store manager in leading, developing and inspiring your team in an environment where product knowledge is really important to our customers, who often have a real passion for the outdoors. They require a great looking store and a team that can deliver a high level of customer service, sharing their own passion or experiences and helping everyone enjoy the great outdoors. We’re all Brand Ambassadors here! Never fear though, we support all the above being achieved through our hands on and online development and training.

Who are you?

Supporting and maintaining a fun and hard working team culture

Maximising your store’s sales potential and profitability by driving the KPIs

Delivering company standards to a high standard

Visual merchandising and product launches

Being a Brand Ambassador

Driving Customer Service through team engagement and excellent product knowledge - But don't worry we offer great product, sales and service training and our management are super supportive!

About you

We are looking for someone with…

A can do attitude with willingness to learn new things and take on challenges

Excellent people skills with a proven track record of dealing with customers in some aspect and has cash handling experience

Someone who is punctual, honest and reliable

A passion for selling and customer engagement

Enjoys working in a fast paced environment where there's always something to do

Management or leadership experience is great, however we do provide ongoing training and growth opportunities.

*Candidates with apparel experience in a retail environment will take priority in the recruitment process for this role.

Who are we? Well, we are a UK brand who have 365+ stores 24 of which are in NZ and the rest are across Europe, Poland, Germany, Austria, Canada, USA and over 3000 employees combined. We are a leading outdoor retailer, with an always-evolving attitude who are constantly taking instore feedback to improve as a company and put our people first.

You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal and Active People at www.mountainwarehouse.com. We’re working hard on sustainability, introducing more and more organic and recycled products. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.

We love seeing people grow; many of our team have started their journey with us, progressing to more senior roles. We are passionate about developing our store teams skillset, recently launching an online learning portal with some great tools! We have a great team culture, we love to work hard but have fun and we also offer a load of other benefits such as the below…

Monthly bonus scheme

50% Employee Discount across 2 brands

Twice-yearly uniform allowance

Employee Referral Incentive

Development and progression within a fast-paced and stable environment

Online learning portal, accessible to all team members

1-2 weekends off per month for work life balance

Interested?

If you embrace hard work and strive to achieve, then come on our journey, and join us - inside the outdoors!

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

Do you have customer service experience? Do you have visual merchandising experience? Do you have experience in a sales role? Which of the following statements best describes your right to work in New Zealand? How many years of recruitment experience do you have? How many years of retail management experience do you have? Have you worked in a role where you were responsible for stock control? How many years' experience do you have as an assistant store manager?

What can I earn as an Assistant Store Manager