Assistant Store Manager - Montebello

7 Leaves Cafe; Montebello (CA); On-site; USD 44,000 - 59,000; Full time

Job summary

At 7 Leaves Cafe, we are seeking an Assistant Manager passionate about customer service and sales growth. This role involves supporting store operations, leading the team, and tackling issues proactively while maintaining a safe and welcoming environment for both staff and customers.

Benefits

Flexible schedule

Free drinks on your shift

Team Member discounts

Medical, Dental, and Vision Insurance for eligible Team Members

Strong company culture

Leadership development

Fun and collaborative working environment

Qualifications

• At least 1 year of customer service or retail management experience.
• Strong team well-being and sales-focused mindset.
• Ability to manage store operations independently in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations and ensure excellent customer service.
• Train, hire, and manage the development of team members.
• Collaborate with management to grow business and address opportunities.

Skills

Communication

Problem-solving

Leadership

Organizational skills

Interpersonal skills

Job description

Pay Range: $21.50 per hour (Non-Exempt)

Location: Montebello, CA (On-site)

Who We Are:

7 Leaves Café isn't just your average coffee shop. We're a passionate community dedicated to enriching lives through authentically crafted beverages and a warm, inviting atmosphere. Founded in 2011 by a group of friends, we've blossomed into a thriving chain with over 40 locations across the Southwestern United States.

About the Role:

We are looking for someone who is focused on customer service and sales growth! In this role, the Assistant Manager will work alongside the Store and District Managers to support store operations, lead our team, and be decisive with issues that arise, quickly and proactively to ensure excellent customer service and a safe work environment. Expect to wear many hats, from hiring and training to cash management and inventory. This hourly position requires hard work, dedication, and a passion for serving others.

Job Responsibilities:

• Through their leadership, oversee the day-to-day operations of the store, through reinforcement of 7 Leaves' commitment to great customer service, quality of product, and a safe, welcoming environment
• Communicating frequently with the Store Manager to oversee the success and growth of their store while delegating necessary day-to-day and long term tasks.
• Training, hiring, and overseeing the development of Team Members and being the first point of contact for any issues related to the store, other team members, and/or guests
• As a member of the team understand all proper safety, quality, and conduct standards and reinforce these to your team as well as your own actions
• Ensuring the proper inventory, storage, and ordering of supplies for our team members to perform their duties and serve our community
• Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community

• Schedule and communicate to Team Members to ensure the necessary operations of the store at every point of the day

• Collaborating with Store Manager and District Manager to make effective decisions, execute company wide initiatives, and address issues or opportunities to help grow our business and customer base

• Confidentially intake workplace disputes and taking appropriate actions to document, address and resolve issues

Requirements and Qualifications:

• Must be able to work at any location in the assigned district or county
• Have an excellent communication, problem-solving, interpersonal, and organizational skills
• Have strong leadership skills and able to use it to coach and develop team members
• Have a strong team well-being and sales-focused mindset
• Eager to learn and build on constructive feedback
• Able to manage store operations independently and effectively in a fast-paced environment
• Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times
• Possess the ability to deliver constructive feedback, and guide conflict resolution
• Able to develop and grow future leaders for the organization
• Have at least 1 year of customer service or retail management experience
• Prolonged periods of standing, stooping, and walking
• Must be able to regularly lift at least 45 lbs.

What We Offer:

• Flexible schedule
• Free drinks on your shift
• Team Member discounts
• Medical, Dental, and Vision Insurance for eligible Team Members
• Strong company culture
• Leadership development
• Fun and collaborative working environment

7 Leaves Cafe Corporation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. This organization participates in E-verify.