Assistant Store Manager - Minneapolis

Goodwill-Easter Seals of Minnesota; Minneapolis (MN); On-site; USD 55,000 - 77,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision plan

Employer-paid life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking an Assistant Store Manager to lead store operations, maximize donations, and guide a team to deliver excellent customer service while aligning with our mission and values.

You will supervise staff, manage daily tasks, and ensure financial controls, reporting, and community programs are executed effectively, with a focus on employee development and a safe, welcoming environment for customers.

Qualifications

• 3-5 years of relevant experience required.
• Bachelor’s or Associate degree preferred.
• Knowledge of working with persons with disadvantages and/or disabilities, and barriers to employment.
• Ability to recruit quality individuals.
• Strong conflict management skills.

Responsibilities

• Lead store operations to ensure efficiency and customer service excellence.
• Supervise and develop store staff; manage personnel needs.
• Maintain performance standards through reporting and communication.
• Support community involvement and education programs.
• Contribute to a safe, welcoming environment for employees and customers.

Skills

Communication

Microsoft Office

Independent work

Organization

Attention to detail

Analytical thinking

People management

Team building

Disability employment knowledge

Recruiting

Conflict management

Customer service

Confidential information handling

Diversity and inclusion

Education

Bachelor’s degree

Associate degree

Tools

Windows

Microsoft Office

Job description

Position Summary

The Assistant Store Manager is responsible for maximizing donations to ensure sales and revenues are met by providing leadership and guidance to create a store environment focused on customer service and employee satisfaction, while executing store operations within organizational guidelines. Provides supervision and direction to employees while performing job duties in support of Goodwill-Easter Seals' mission and values.

Day in the life

In a typical day, a Assistant Store Manager can expect to...

• Operational Excellence: Ensure the retail store runs efficiently and effectively.
• Talent Management: Ensure employees are trained and developed; manage store personnel needs
• Performance & Standards: Ensure financial and business control through reporting and communication.
• Services & Programs: Ensure continued community involvement and education around Goodwill-Easter Seals
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks

• Pay range: $55,158 - $77,431 per year
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Work-life balance: every/other weekend rotation, no overnights or late closing shifts, and limited holiday hours
• GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
• Opportunities for career development and advancement

About You

Required Knowledge & Skills

• Ability to communicate effectively with employees and customers
• Proficient in Windows and Microsoft applications
• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational and administrative skills with the ability to prioritize
• Strong attention to detail
• Strong analytical, problem solving and strategic thinking skills
• Strong people management and coaching skills
• Ability to build a strong team
• Knowledge/expertise in working with persons with disadvantages and/or disabilities, as well as barriers to employment
• Ability to recruit quality individuals
• Strong conflict management skills
• Ability to handle sensitive and confidential information appropriately
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting

Prior Experience & Education

• 3-5 Years of relevant experience required
• Bachelor's or Associate degree preferred

About Us

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.