Assistant Store Manager - Merchandising

The Home Depot; Nashua (NH); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the home improvement sector is seeking an Assistant Store Manager - Merchandising in Nashua, NH. This role involves hands-on training in store management, focusing on customer service, operations, and merchandising strategies. Candidates will develop leadership skills and oversee various departments to enhance store performance.

Qualifications

• Must be 18 or older.
• Legally permitted to work in the U.S.
• Minimum 1 year of work experience, 3 years preferred.

Responsibilities

• Supervising Associates in selling efforts and driving customer service.
• Perform Opening, Closing MOD, and other store-wide responsibilities.
• Participate in a structured training program covering retail management.

Skills

Customer Focus

Collaboration

Action Oriented

Resourcefulness

Drives Results

Education

High school diploma or GED

Bachelor's degree or related field

Job description

Join to apply for the Assistant Store Manager - Merchandising role at The Home Depot

Position Purpose

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM-IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation.

MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams, learning to develop and implement strategies that boost sales and profitability, create actionable game plans for departmental success, and ensure smooth department operations. They are expected to lead by example and uphold all lawful company policies during their training period, which lasts up to 6 weeks, focusing on executing key responsibilities.

Key Responsibilities

1. Customer Experience - Supervising Associates in selling efforts, leading GET culture, and setting an example. Drive customer service and associate engagement, ensuring customer concerns are resolved effectively and promptly.
2. Operations Management - Perform Opening, Closing MOD, and other store-wide responsibilities. Adhere to all policies, ensure safety compliance, and maintain process accuracy to mitigate shrinkage.
3. Safety - Ensure compliance with all safety and hazmat procedures at all times.
4. Sales and Productivity - Collaborate on merchandise placement, signing, and inventory management. Learn to operate store equipment and manage daily financial operations.
5. Training and Preparation - Participate in a structured training program covering retail management aspects, including staffing, stock management, customer service, and performance management. Complete all training modules and assessments.

Additional Details

• Reports to: Store Manager
• Direct Reports: None
• Travel Requirements: Less than 5% overnight travel
• Physical Requirements: Standing, walking, lifting 8-20 pounds
• Working Conditions: Indoor, infrequent unpleasant conditions

Minimum Qualifications

• Must be 18 or older
• Legally permitted to work in the U.S.

Preferred Qualifications

• Ability to collaborate effectively with teams

Education & Experience

• High school diploma or GED required
• Bachelor's degree or related field preferred
• Minimum 1 year of work experience, 3 years preferred
• Leadership experience: minimum 3 years, preferred 3 years

Certifications: None required

Core Competencies

• Action Oriented, Collaborates, Customer Focus, Drives Results, Resourcefulness