Assistant Store Manager - Mall at Millenia, Florida

Kurt Geiger; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Employee discount

Career development opportunities

Regular company training

Uniform shoes

Job summary

Kurt Geiger is seeking a motivated individual for a role in Orlando, Florida, where you will provide top-notch customer service and manage team performance. Responsibilities include training team members, maintaining store standards, and engaging with customers to meet their needs.

The ideal candidate should have strong attention to detail and previous clientelling experience. Benefits include employee discounts and career development opportunities.

Qualifications

• Highly motivated and capable of engaging customers effectively.
• Must be eligible to work in the US.
• Proficient in English, written and spoken.

Responsibilities

• Provide excellent customer service by greeting and assisting customers.
• Manage team sales and service standards.
• Train and develop team members.
• Support inventory management and organization of stockroom.

Skills

Customer service

Attention to detail

Clienteling

Motivational skills

Job description

Responsibilities

• Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
• Actively engage with customers to understand their needs, offer product recommendations
• Manage the team’s sales and service standards
• Stay informed about current products, trends and promotions to provide up-to-date information to customers
• Work toward visual merchandising guidelines set for the store
• Train and develop team members
• Maintain store standards throughout the store, including the back‑of‑house
• Maintain and monitor all store operations, including back‑of‑house
• Liaise with Head Office teams for all business updates in the absence of the Store Manager
• Daily monitor the team’s KPI’s
• Motivate and drive the team
• Support the store manager in recruiting for the store
• Be a role model for the brand and maintain personal presentation standards and that of the team
• Maintain store health and safety regulations
• Ensure all products are properly tagged with accurate pricing and product information
• Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment
• Close and open the store, as well as set up the cash register
• Support inventory management and organization of stockroom
• Replenish the shop floor as and when necessary
• Communicate daily needs of store and team to the store manager
• Hold regular one‑to‑one meetings with team members to manage and maintain performance

Qualifications

• Highly motivated
• Attention to detail
• Previous clientelling experience
• Ability to stand for long periods and engage in repetitive activities
• Ability to lift in excess of 50 pounds
• Ability to climb ladders and use a stepping stool
• Flexible to work weekends and evenings
• Must be eligible to work in the US
• Proficient in English, written and spoken

Benefits

• Employee discount
• Career development opportunities
• Regular company training
• Uniform shoes