Assistant Store Manager, Madison Avenue

GIII Retail Group; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discount

Medical, Dental, and Vision insurance

Paid vacations and holidays

401k plan with employer contribution

Weekly Sales Bonus Structure

Tax-free commuter benefits

Employee referral program

Job summary

Vilebrequin is seeking an Assistant Store Manager to join its store leadership team onsite in New York. You will support the Store Manager with sales, operations, and HR functions to maximize profitability and ensure compliance with company procedures.

You will mentor staff, deliver luxury client service, and lead with product knowledge and KPI-driven selling while ensuring losses are controlled. A HS diploma and 3+ years in sales are expected.

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years of store leadership experience, preferably with luxury brands.
• 3+ years of sales experience.

Responsibilities

• Lead and support selling strategy to drive store sales and customer experience.
• Mentor and develop staff to deliver exceptional service and achieve KPIs.
• Oversee daily operations, scheduling, and compliance with company policies.
• Ensure loss prevention procedures and merchandising standards are maintained.

Skills

Store leadership

Sales-driven

Client service

Communication

Education

High School Diploma/Equivalency

Tools

POS systems

Job description

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.

YOUR IMPACT

Business Leader

• Demonstrate role responsibility through strong business acumen by leveraging KPI's to develop and support business driving strategies.
• Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
• Strive to achieve store sales goals.
• Maintain adequate sales floor supervision.
• Monitor adherence to all corporate customer service policies.

Elevate the Shopping Experience

• Consistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin's selling ceremony.
• Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
• Study and communicate collection details while assisting clients.
• Ensure the customer wish list is always current with customers being notified when product arrives.
• Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.
• Adhere to all corporate customer service policies.
• Demonstrate effective communication with customers, coworkers, and managers.

People Leader

• Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
• Lead by example and positively influence others.
• Support the Store Manager's efforts to recruit, train, and develop team, ensuring all roles are filled in a timely manner with top talent.
• Enforce all store policies and procedures.
• Monitor compliance with company dress code.
• Monitor schedule adherence and punctuality.
• Utilize company performance toolsto evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager.

Operational Excellence Leader

• Perform opening and closing procedures.
• Maintain company's merchandising standards.
• Maintain standards of cleanliness and organization.
• Enforce company's loss prevention procedures.
• Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
• Execute correct POS processes including proper cash handling and opening/closing the registers.
• Adhere to all operational policies and procedures.
• Adhere to procedures for receiving stock and shipments
• Assist in the inventory and maintenance of inventory records.
• Monitor supply levels and submit store supply requests
• Safeguard company property, including key holding.
• Maintain standards of cleanliness and organization.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education

• High School Diploma/Equivalency Required
• 1-2 years ofstore leadership experience, preferably with luxury brands
• 3+ years of experience in sales

Competencies

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading, motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service
• Passion for luxury product with an appreciation for design
• Entrepreneurialspirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality (go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; "win-together" mentality
• Ability to work autonomously
• Strong problem-solving skills
• Displaysstrong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays

Languages Foreign Languages a plus

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders -- occasionally
• Routine standing for duration ofshift (up to 8 hours)

Benefits Just For You

We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Medical, Dental, and Vision insurance
• Paid vacations (16 days a year) and holidays
• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program