Assistant Store Manager - Luxury Retail & Team Leadership

Coach; Gretna (NE); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking an Assistant Store Manager in the United States to partner with the Store Manager in driving sales performance, operational excellence, and team development. You will lead on the sales floor, deliver exceptional customer experiences, and uphold Coach’s service standards.

Your ability to adapt across roles and implement strategies will contribute to the success of an expressive luxury brand and your own career growth, with a flexible schedule including nights and weekends as

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.

Responsibilities

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Skills

Leadership experience

Customer focus

English proficiency

Retail / fashion experience

Tools

Microsoft Office

Retail systems

Job description

Coach is seeking an Assistant Store Manager in the United States to partner with the Store Manager in driving sales performance, operational excellence, and team development. You will lead on the sales floor, deliver exceptional customer experiences, and uphold Coach’s service standards.

Your ability to adapt across roles and implement strategies will contribute to the success of an expressive luxury brand and your own career growth, with a flexible schedule including nights and weekends as