Assistant Store Manager - Luxury Retail Leader

Coach; Dallas (TX); On-site; USD 26,000 - 43,000; Full time

Job summary

Coach is looking for an Assistant Store Manager in Dallas to partner with the Store Manager and drive sales, service, and operations for a luxury retail environment.

You will lead by example on the sales floor, recruit and coach staff, and ensure excellent customer experiences while upholding Coach standards. Flexible schedule and weekend availability are required; the role emphasizes brand ambassador value and store performance.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Drive sales goals through forecasting, planning, and category initiatives.
• Deliver exceptional service by creating an inclusive, high-energy environment and acting as a brand ambassador.
• Lead, recruit, onboard, and coach team members; build a strong talent pipeline.
• Execute omni-channel and digital engagement through virtual shopping and clienteling.
• Ensure operational excellence with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising.
• Collaborate with leadership to interpret market trends and share insights for store strategies.

Skills

Leadership

Customer focus

Communication

Problem solving

Conflict resolution

Microsoft Office

Retail systems

Omni-channel

Clienteling

Team motivation

Job description

Coach is looking for an Assistant Store Manager in Dallas to partner with the Store Manager and drive sales, service, and operations for a luxury retail environment.

You will lead by example on the sales floor, recruit and coach staff, and ensure excellent customer experiences while upholding Coach standards. Flexible schedule and weekend availability are required; the role emphasizes brand ambassador value and store performance.