Assistant Store Manager (LP-04255)

Lamps Plus, Inc.; Henderson (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading retail company seeks an Assistant Store Manager to enhance customer experiences and drive sales success. The role involves managing store operations, training teams, and ensuring a safe and visually appealing store environment. Candidates with retail management experience and a passion for customer service are encouraged to apply.

Qualifications

• Minimum 2 years prior retail management experience.
• Interior design education or related home furnishings experience is a plus.
• Must be reliable with a flexible schedule including evenings and weekends.

Responsibilities

• Promotes outstanding customer experience and resolves complaints.
• Drives sales and coaches others on programs.
• Maintains store showroom appearance and operational excellence.

Skills

Customer Service

Leadership

Communication

Problem Solving

Education

High school graduate

College preferred

Job description

Assistant Store Manager

We are hiring an Assistant Store Manager to join our collaborative Store Teams. We believe that our retail teams allow us to provide an outstanding experience by offering our customers recommendations throughout their shopping experience with us. Are you passionate about helping others? By joining our team, you will have an opportunity to grow professionally, learn new skills, and contribute to our brand.

Job description

• Promotes outstanding customer experience by understanding customer needs and investigating and resolving problems involving customer complaints or dissatisfaction.
• Drives sales through add-ons and promoting the Company's In-Home and PROS trade programs; coaches others on the same.
• Maintains awareness of multifaceted customer needs based on geographic location of store as well as awareness of market pricing and merchandise.
• Confers with Store Managers regarding irregular situations or matters requiring senior level approval.
• Ensures appearance of store showroom.
• Ensures operational excellence & stockroom standards.
• Prepares reports relative to store operations, completes personnel paperwork and forwards to HR.
• Interviews and selects qualified applicants, provides direction to subordinate staff, trains and motivates staff to ensure sales goals are met.
• Promotes safe work environment through enforcement of Company safety standards.
• Enforces corporate Human Resources, Loss Prevention, Security, and Accounting policies.
• Must develop a fundamental understanding of all other store job functions including proficiency of multiple ordering systems
• Performs other duties as assigned by managers

Job requirements

• Minimum of 2 years of prior retail management experience.
• Prior retail Store Manager experience is preferred.
• The ability to quickly adapt leadership style based on store assignment.
• Interior design education or related home furnishings experience a plus.
• High school graduate, College preferred.
• Computer literate.
• Motivated individual who enjoys working with people and providing outstanding customer service.
• Phenomenal training facilitation and communication skills.
• Must be reliable and be able to work a flexible retail schedule including evenings and weekends.
• Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.
• Requires long periods of standing and lifting of 25-50 lbs. and the ability to climb ladders and lift up to 25 lbs.