Assistant Store Manager - Lebanon, Reading, NEPA

The GIANT Company; West Reading (Berks County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career growth opportunities

Community-focused employer

Job summary

The GIANT Company, based in Carlisle, PA, seeks an Assistant Store Manager to connect talented team members to store operations, develop exceptional staff, and enhance our store environment to deliver high-quality shopping experiences. This role supports the store's strengths and community focus in a dynamic environment.

You will maximize sales, control labor costs, manage inventory and profitability, ensure food safety compliance, and cultivate customer relationships while leading a motivated

Qualifications

• Proven leadership experience in retail or store operations.
• Ability to maximize sales while maintaining store standards.
• Strong organizational and multitasking abilities.
• Excellent problem-solving and customer service skills.
• Knowledge of food safety and sanitation regulations.

Responsibilities

• Maximize sales through store conditions, merchandising, and effective ordering.
• Control labor costs via scheduling and performance standards.
• Manage shrink, pricing integrity, and product handling.
• Maintain clean, safe, and compliant store areas.
• Ensure policy compliance with laws and company procedures.
• Foster customer relations and handle inquiries and complaints.
• Oversee associate training, performance reviews, and recognition.
• Perform total store management responsibilities and payroll oversight.
• Ensure accurate records and proper handling of refunds and deposits.

Skills

Leadership

Retail operations

Customer service

Cost control

Communication

Staff development

Problem solving

Food safety knowledge

Job description

Category/Area of Expertise: Retail Store Positions

Job Requisition: 544840

Address: USA-PA-West Reading-2641 Shillington Road

Store Code: GC - Store Mgrs (2600079)

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

Who is The GIANT Company?

The GIANT Company, based in Carlisle, Pa, serves millions of customers across Pennsylvania, Maryland, Virginia, and West Virginia in our nearly 200 stores. Since 1923, caring for our customers has launched as us a grocer of choice in the communities that we serve.

What is this position?

As an Assistant Store Manager at The GIANT Company, your mission is to connect talented team members to store operations that support our purpose. By identifying and developing exceptional staff and enhancing our store environment, you help build a dynamic team dedicated to delivering high-quality shopping experiences. Your efforts directly impact the strengths of our store, our team members, our families, and ultimately, our ability to create a better world together.

What will I do as an Assistant Store Manager at The GIANT Company?

• Maximize sales through superior store conditions, competitive awareness, sales and merchandising programs, and effective ordering and monitoring of direct store deliveries.
• Control department labor costs by ensuring effective scheduling and maintaining performance standards.
• Manage shrink and gross profit by ensuring proper product handling, receiving, pricing integrity, and ordering.
• Maintain clean, orderly, appealing, and hazard-free work areas, adhering to merchandising policies and procedures.
• Ensure total store compliance with policies, procedures, and applicable laws as required by Federal, State, or Municipal regulations.
• Cultivate and maintain superior customer relations through polite and efficient handling of inquiries and complaints, and by upholding service level standards.
• Foster harmonious associate relations by actively listening to concerns and overseeing associate selection, orientation, training, performance appraisals, and recognition programs.
• Perform total store management responsibilities as required, ensuring operational excellence.
• Manage, implement, and maintain high standards of food safety and sanitation in compliance with all regulations and company policies.
• Respond to customer connection reports and ensure timely resolutions to all service issues.
• Maintain a friendly, professional, and well-organized image throughout the store.
• Control the loss of store money through proper handling of refunds and deposits, while training applicable service and office personnel.
• Oversee the store payroll process to ensure accuracy and compliance, troubleshooting any payroll issues.
• Ensure efficient use of supplies through proper bagging techniques, cart control, and laundry management.
• Serve as a custodian of store records, including cash, grocery receiving, payroll, and personnel documentation.
• Supervise fuel stations and ensure operational efficiency.
• Review work schedules, check equipment and supplies, and comply with PPE requirements.
• Enter orders, schedule work, supervise, and train associates in receiving, storing, and stocking items.
• Unload trucks using a pallet jack, break down pallets, and stock the store while verifying store presentation.

What do we expect you to bring to the table?

• Strong leadership and team-building skills to effectively manage and develop associates.
• Proven ability to maximize sales and control costs while maintaining high standards of store presentation.
• Excellent organizational and multitasking abilities to manage store operations efficiently.
• Strong problem-solving skills to address customer inquiries and operational challenges effectively.
• Knowledge of food safety and sanitation regulations, with a commitment to compliance.
• Exceptional customer service skills, fostering a positive shopping experience for all customers.
• Ability to maintain accurate records and manage financial aspects of the store.
• Strong communication skills for effective collaboration with team members and management.
• A proactive approach to training and developing associates, promoting a culture of continuous improvement.

Why choose to build your career with The GIANT Company?

• Inclusive and Diverse Workforce : We are committed to creating an inclusive environment where diverse voices are valued and equitable opportunities are provided for all.
• Career Growth and Development : With opportunities for professional growth, mentorship, and leadership development, The GIANT Company supports your long-term career journey.
• Community Focus : Be part of a company that gives back to the communities it serves, making a meaningful difference beyond the store walls.
• Sustainability Commitment : Work for a company that prioritizes sustainability and responsible sourcing to ensure a better future for generations to come.
• Innovation and Leadership : We lead with innovation, constantly improving processes and products to deliver exceptional customer experiences.
• Comprehensive Benefits : Enjoy competitive compensation and a robust benefits package designed to support your physical, mental, and financial well-being.
• Collaborative Culture : Experience a supportive and collaborative work environment where teamwork and open communication drive success.
• Employee Empowerment : At The GIANT Company, you're encouraged to bring your ideas to the table and make a real impact on the business and its customers.
• Long-Standing Reputation : Join a trusted brand that has been a staple in the community for over 100 years, known for its dedication to customer care and quality service.

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.