Assistant Store Manager: Lead Team & Elevate Service

Windsor Fashions

Johnson City (TN)

On-site

USD 38,000 - 52,000

Full time

3 days ago

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Job summary

Windsor Fashions in Johnson City, TN is seeking an Assistant Store Manager to support daily store operations, merchandising, and a clean, organized sales floor. This on-site role emphasizes exceptional customer service and hands-on leadership to drive store performance.

You will coach team members, assist with scheduling and training, monitor inventory, and support loss-prevention efforts. The position requires flexibility for evenings, weekends, and holidays, while promoting an inclusive,

Qualifications

Customer service and satisfaction skills essential.
Strong communication with customers, team, and leadership.
Experience in store management and retail operations oversight.
Willingness to learn loss prevention practices.
Retail or fashion experience in supervisory role preferred.
Ability to work evenings, weekends, and holidays.
Strong organizational, problem-solving, and time-management skills.
Comfort with POS systems and cash handling.

Responsibilities

Support the Store Manager in daily store operations.
Oversee opening and closing procedures and maintain a clean, organized sales floor.
Lead and coach team members to deliver high levels of customer service and selling behaviors.
Drive sales performance and monitor inventory.
Support loss prevention measures to protect assets.
Assist with scheduling and training, promoting a positive, inclusive work environment.