Assistant Store Manager — Lead & Elevate Client Experience

sephora.com; Crestview Hills (KY); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Employee discounts

Tuition reimbursement

Career development opportunities

Job summary

Sephora in Crestview Hills, KY is seeking an Assistant Store Manager to energize the store, lead and develop the team, and elevate the client experience. You’ll partner with the Store Manager to drive daily operations, coaching a diverse team to deliver exceptional service and sales results in a fast-paced retail environment.

Available evenings, weekends, and holidays. On-site role with a base salary range of $60,100 to $73,600 per year, plus eligible bonuses and a comprehensive benefits program

Qualifications

• Assistant Store Manager experience in fast-paced, high-volume retail.
• Strong leadership with ability to develop teams and drive results.
• Excellent communication and interpersonal skills with customers.
• Proven ability to coach, mentor, and provide actionable feedback.
• Customer-centric mindset with focus on growth and loyalty.

Responsibilities

• Support Store Operations & Client Experience, partner with Store Manager to ensure smooth daily operations.
• Inspire and empower teams, coach to exceed goals and foster accountability.
• Recruit, hire, and onboard diverse talent aligned with Sephora values.
• Champion continuous learning through real-time coaching and feedback.
• Drive performance with regular appraisals and mentorship.
• Elevate client satisfaction by delivering outstanding service and loyalty programs.
• Ensure operational excellence with brand standards and store presentation.
• Optimize inventory and staffing to adapt to changing priorities.

Skills

Assistant Store Management

Team Leadership

Customer Service

Sales & Profitability

Coaching & Development

Job description

Sephora in Crestview Hills, KY is seeking an Assistant Store Manager to energize the store, lead and develop the team, and elevate the client experience. You’ll partner with the Store Manager to drive daily operations, coaching a diverse team to deliver exceptional service and sales results in a fast-paced retail environment.

Available evenings, weekends, and holidays. On-site role with a base salary range of $60,100 to $73,600 per year, plus eligible bonuses and a comprehensive benefits program